How do I unlock my Apple ID it's just saying Apple ID disabled
It won't let me update or get apps it's saying Apple ID disabled ?
iPhone 5s
It won't let me update or get apps it's saying Apple ID disabled ?
iPhone 5s
If you click on this: If your Apple ID is locked or disabled - Apple Support you don't see anything?
For your convenience, here is the complete contents of that page:
If your Apple ID is locked or disabled
If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity.
If your Apple ID is locked for security reasons, you might see one of these alerts:
Learn more
After you change your password, you might need to update it in your iCloud settings and in any Apple services that you sign in to with your Apple ID. Learn more about your Apple ID and where you can use it.
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Lawrence, I hope you noticed that your solution is not helping anybody, everybody knows how to use forum, and obviously they also tried what you proposed, you don't have a better solution just keep it to yourself.
Hey there! I have the same problem. I have tried everything in that post you provided from the website but Still “your Apple ID has been disabled”. Is there any other option rather than logging out, changing your password and logging in? Cause that is not doing the trick for me :(
And the option “contact us for help” says
Give us your number and we will call you in less than 2 min. But you can’t use any symbols, so no + before the area code. That way, it takes it as a wrong number and it keeps insisting on you to provide a correct number!
sakeusfromwindhoek wrote:
It’s not helpful at all.
So you followed every step in that link, INCLUDING Contacting Apple Support as shown in the last step, and the Apple advisor you contacted directly could not help you resolve the problem? What did the Apple technician say?
I can log in with my user name and password. Although, I can not update my APPS or purchase additional icloud storage space.
I contacted Apple several months ago regarding this matter. Apple stated the would need to reset my phone and Apple would send me an email stating "I could reset my password". I followed all instructions correctly and I'm still unable to updates my APPS or purchase icloud storage space and or any other matters relating to purchasing or updating.
I would appreciate your assistance as I've never backed up this iphone and my fear is everything on my phone will me lost.
Thank you,
Hello, i have followed the link and directions but still unable to recover my apple id. i can sign in into icloud on my pc but can't sign in into itunes on my iphone. unable to update apps, or account information. please help me. i also can't reach to report a problem thingy, because when i click on that it again says "your apple id has been disabled" . it may have occured due to withstanding dues. i downloaded couple of apps, which said "free trial" but then they started ripping me off even after i deleted the apps and cancelled the subscription. so i deleted the credit card details. but now i don't know what to do.
I hot the same case. I have tried changing my password and still when i am updating my apps it keeps me saying your apple id was been disabled. Then i sign out and waited for the next day, and still my id was been locked. Then i tried to change again my password sign out from all my devices and still i doesn’t work. It’s freaking me out! I have to update my apps!
Thank you Lawrence, I'm aware of that. I was trying to provide a useful solution to the many users having a similar issue. There are numerous, repetitive responses in this thread, so I was offering an alternative solution to the problem.
This is a user to user forum, it is not a way to contact Apple. If your phone is locked with an Apple ID that is not yours the only possible solution is to find the person who locked it with that ID. There is no other possible way to resolve your problem. If it is locked with an ID that is not yours you did not buy this phone new, so having an invoice for a used phone is not going to help.
You have provided a link that just repeats what Apple's support articles, already posted to this thread, explain. Perhaps it was to drive traffic to the website?
Anyway, to readers of this thread there is no need to click on that link; Apple's own support instructions can be found throughout the thread, most notably right at the top of every page in the posted marked "Apple Recommended."
Your phone will be disabled if there are more than a certain number of failed attempts to enter the screen unlock passcode. The number is around 15, but it will make you wait longer and longer times after 6 tries. And if you have erase after 10 tries that will lock it on the 10th failed try.
The only way to undisable it is to restore the phone using iTunes as described in the link in the Apple Recommended post at the top this page. After restoring the phone you can restore your most recent backup to get back your content.
i have the same problem and they say i did some term and condition which they wont provide information, and make my life a mess. This have been the worst month ever, i ask them what i did wrong and they wont provide any answer as i have read the terms, i did not see why i was disabled
If the phone says it is disabled you need a computer with the latest version of iTunes AND a SIM card. The card does not have to be currently active, but it does have to be for the carrier the phone is locked to if it is carrier-locked. See this Apple support article—>If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support
If you create a new Apple ID all purchases made with the old one will be void, and if you have any subscriptions on the old one you will continue having to pay for them forever. Are you sure this is what you want?
On my ipad I can’t updated any app, it keeps asking me to enter my id password and then it says the apple id is locked. When I try to unlock it It says “this apple id is not valid or not supported “. What can I do? I work with my ipad
How do I unlock my Apple ID it's just saying Apple ID disabled