Mummy pops Author

Level 3

729 points

How do I unlock my Apple ID it's just saying Apple ID disabled

It won't let me update or get apps it's saying Apple ID disabled ?

iPhone 5s

Posted on Aug 5, 2017 9:30 AM

Top-ranking reply

Lawrence Finch

Level 10

229,594 points

Posted on Jul 10, 2018 4:42 PM

If you click on this: If your Apple ID is locked or disabled - Apple Support you don't see anything?

For your convenience, here is the complete contents of that page:

If your Apple ID is locked or disabled

If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity.

If your Apple ID is locked for security reasons, you might see one of these alerts:

“This Apple ID has been disabled for security reasons”
"You can't sign in because your account was disabled for security reasons"
"This Apple ID has been locked for security reasons"

When you see one of these alerts, you can go to iforgot.apple.com to unlock your account with your existing password or to reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.If you use two-factor authentication, you need a trusted device or trusted phone number to unlock your Apple ID. And if you have a recovery key, you can use it to help you regain access to your account.If you see a message that is different from the alerts above and you can't reset your password, contact us for help.

Learn more

After you change your password, you might need to update it in your iCloud settings and in any Apple services that you sign in to with your Apple ID. Learn more about your Apple ID and where you can use it.

Published Date:19 September 2017

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Apple

Support
If your Apple ID is locked or disabled

More ways to shop: visit an Apple Store, call 0800 048 0408 or find a retailer.

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408 replies

Dec 9, 2020 5:04 PM in response to marcio228

Click on the link below that most closely matches the message that is displayed:

Hannaart

Level 1

4 points

Jun 26, 2018 1:35 AM in response to Mummy pops

Sep 5, 2018 7:44 AM in response to masourfromarlington

Start from here: If your Apple ID is locked or disabled - Apple Support

Nov 2, 2018 7:27 AM in response to smmccormick69

Start from here: If your Apple ID is locked or disabled - Apple Support

If you cannot fix it with the above link there is a link in the last paragraph to contact a real, live Apple security team.

Nov 27, 2018 6:29 AM in response to Jetro89

Scammers can only do that if you have a weak guessable password or a password that you used on another site that was hacked, and don't have 2 factor authentication on your account.

King_Penguin

Level 10

334,330 points

Jan 15, 2019 12:14 AM in response to drenda147

Have you tried the instructions that have been posted on this thread ?

Feb 9, 2019 12:17 PM in response to bdcampbe

Start with the Apple-recommended post at the top of this page. Actually, I've copied it here for your convenience:

Start from here: If your Apple ID is locked or disabled - Apple Support

King_Penguin

Level 10

334,330 points

Mar 12, 2019 12:45 AM in response to Kim520

Disabled account : If your Apple ID has been locked - Apple Support

Or : If you see a message that says 'Your account has been disabled in the App Store and iTunes’

Oct 17, 2019 2:17 AM in response to Mummy pops

How do I unlock my Apple ID it's just saying Apple ID disabled

Oct 17, 2019 8:13 AM in response to qazwsxcde

Read the post right above yours on this page.

Reypavon

Level 1

4 points

Oct 19, 2019 3:48 PM in response to patiricia garcia

Hello,

I have the same situation, i need help.

Did you find a way to fix it?

Nov 17, 2019 2:15 PM in response to marimar256

There are 17 pages in the thread you posted to. The solution appears on almost every one of those pages, so try reading some of the thread you posted to.

May 21, 2020 6:06 AM in response to Mummy pops

yesuyrs

Nov 6, 2020 1:45 AM in response to Mummy pops

when I go on apple store I try to update my all my apps and it keeps popping up an message saying my Apple ID is disabled

Nov 24, 2020 12:58 PM in response to cruchley92

I believe that Mummy pops has resolved the problem in the 3+ years since posting the request.

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How do I unlock my Apple ID it's just saying Apple ID disabled