It won't let me update or get apps it's saying Apple ID disabled ?
iPhone 5s
If you click on this: If your Apple ID is locked or disabled - Apple Support you don't see anything?
For your convenience, here is the complete contents of that page:
If your Apple ID is locked or disabled
If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity.
If your Apple ID is locked for security reasons, you might see one of these alerts:
Learn more
After you change your password, you might need to update it in your iCloud settings and in any Apple services that you sign in to with your Apple ID. Learn more about your Apple ID and where you can use it.
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Start from here: If your Apple ID is locked or disabled - Apple Support
If you cannot fix it with the above link there is a link in the last paragraph to contact a real, live Apple security team.
See this Apple support article—>If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support
You have to contact Apple to have the issue fixed because a reset will not fix that issue. They have to enable on their end. I called them and mine is fixed by the awesome tech support Rep David
Apple support can help with disabled ID
Apple ID is locked or disabled
If you have changed your password, have you followed the steps in this article?
What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
sakeusfromwindhoek wrote:
They are not replying
You will have to keep trying. If you have really followed all of the other steps and not been able to unlock your account only Apple can help. How did you try to contact iTunes support? Here are several ways.
Your Apple ID can be locked for several reasons:
You need to contact Apple and either actually talk to a customer service representative, chat with one (when it is available), or file a report so they can get back to you. You cannot fix this yourself; you must have help from a real person at Apple. See: Apple ID: Contacting Apple for help with Apple ID account security and Apple phone contacts
The solution is in the post above yours, but here it is again to save you the trouble of scrolling up:
Looking at the post above yours there is a solution. But so you don’t have to scroll up I will repeat it here:
Repeating what you could have read on this page if you had bothered to look:
Choose the link below that most closely matches the disabled message:
If it's not a password issue, it may be any array of issues that iTunes may need to clarify.
Contact iTunes support since this deals directly with the App store and related
Start from here: If your Apple ID is locked or disabled - Apple Support
Start from here: If your Apple ID is locked or disabled - Apple Support
How do I unlock my Apple ID it's just saying Apple ID disabled
