It won't let me update or get apps it's saying Apple ID disabled ?
iPhone 5s
If you click on this: If your Apple ID is locked or disabled - Apple Support you don't see anything?
For your convenience, here is the complete contents of that page:
If your Apple ID is locked or disabled
If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity.
If your Apple ID is locked for security reasons, you might see one of these alerts:
Learn more
After you change your password, you might need to update it in your iCloud settings and in any Apple services that you sign in to with your Apple ID. Learn more about your Apple ID and where you can use it.
Privacy Policy Terms of Use Sales and Refunds Site Map Contact AppleUse of Cookies
Start from here: If your Apple ID is locked or disabled - Apple Support
If you cannot fix it with the above link there is a link in the last paragraph to contact a real, live Apple security team.
Many, many times iTunes simply needs you to update and confirm your billing info, which in turn, helps verify your identity also, and the first step is updating your password. After you update it, you should sign in to all of the Apple services you use and on all of your devices (Some update synchronously after signing into some services on one device using your updated info).
This article helps guide you regarding all services that require sign-in & is useful after updating your password in determining/outling which ones are or are not applicable to you:
https://support.apple.com/en-us/HT204071
If you find this doesn't resolve, you need to look into other areas causing the issue or contact iTunes support ~
Was your Apple ID disabled before you changed your password? If it was, see: If your Apple ID is locked or disabled - Apple Support
If it only became disabled after you changed your password, start here: What to do after you change your Apple ID or password - Apple Support
If that does not solve the issue use the first link above.
janfromsomerville wrote:
How do I fix a disabled Apple ID
Start from here: If your Apple ID is locked or disabled - Apple Support
If you cannot fix it with the above link there is a link in the last paragraph to contact a real, live Apple security team.
As has been posted dozens + 1 times in this thread: If your Apple ID is locked or disabled - Apple Support
If that doesn't fix it you need to contact Apple: Contact Apple for help with Apple ID account security - Apple Support
Or call Apple: Contact Apple for support and service - Apple Support
Please see these Apple documents if your device has been disabled in the App Store and iTunes.
Get a call from Apple. See How would you like to be contacted? https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Contact Apple ID supporthere https://support.apple.com/apple-id
For additional support, in the case of iTunes, you can Contact iTunes Support using this iTunes Support form https://support.apple.com/en-euro/itunes-contact. But, also be sure and see the "Support Page" tab covering help with iTunes Subscriptions and Purchases https://support.apple.com/en-euro/billing
And you also can contact iTunes worldwide supportvia text or chat using this link https://support.apple.com/choose-country-region/itunes
Mhankins59 wrote:
I’m locked out of my apple account
Here are 2 links (the blue text). Click on the one that best matches the message you see when you try to access your Apple account:
No, I won’t. First, there are only users here, we don’t even know who you are.
Second, you have to take the initiative and resolve the payment dispute on your account with iTunes Store support. The link to do that is in this article: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support
Click on the link below that most closely matches the message that is displayed:
Click on the link that most closely matches the error message you are seeing:
Choose the link below that most closely matches the disabled message:
See this Apple tech note: If your Apple ID is locked or disabled - Apple Support
Start from here: If your Apple ID is locked or disabled - Apple Support
Repeat from the Apple Recommended post at the top of this page.
Start from here: If your Apple ID is locked or disabled - Apple Support
If you cannot fix it with the above link there is a link in the last paragraph to contact a real, live Apple security team.
How do I unlock my Apple ID it's just saying Apple ID disabled
