Apple Watch does not come on on wrist raise etc

This is ridiculous. Why would this function stop working even when it is set to do so?

Also, what are those 2 orange overlapping faces at the top of the watch face? Thanks!

ursi.reno wrote:

This is ridiculous. Why would this function stop working even when it is set to do so?

Also, what are those 2 orange overlapping faces at the top of the watch face? Thanks!

In your case, the function has stopped working because you told it to, by enabling Theatre Mode (the two masks / faces).

Follow these steps - which are included within my previous reply - to turn it off:

• When viewing the time on your watch, swipe up to open Control Centre.
• Tap the Theatre Mode button (two masks) to turn the setting off.
• Be a considerate moviegoer with Theater Mode

DUH! I am a dork. Thank you for responding to my problem. All this time I had no idea I even had theater mode. Cheers!

Hi

The following steps may help (check after each):

If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:

• Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
• Update the software on your Apple Watch - Apple Support

Check your settings:

• On your iPhone, in the Watch app, go to: My Watch (tab) > General > Wake Screen > check that Wake Screen on Wrist Raise is turned on.

Check that Theatre Mode is not enabled on your Apple Watch:

• When viewing the time on your watch, swipe up to open Control Centre.
• Tap the Theatre Mode button to toggle the setting on / off.
• Be a considerate moviegoer with Theater Mode

You might also wish to use the following settings:

• On your iPhone, in the Watch app, go to: My Watch (tab) > General > Wrist Detection - turn this on.
• On your iPhone, in the Watch app, go to: My Watch > Passcode > Turn Passcode on.
• Also on the Passcode settings screen, enable Unlock with iPhone.
  • With these settings, after putting it on your wrist, your watch will then unlock after whatever you do first: either unlocking your watch manually (by entering the passcode) or unlocking your iPhone.

• It will then remain unlocked (including when the screen is asleep) until you remove it from your wrist. When you remove your watch, it will lock automatically.

Restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:

• Restart your iPhone, iPad, or iPod touch - Apple Support
• Restart your Apple Watch - Apple Support

Unpair and re-pair your watch:

• The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app.
• Initially choose to Restore from Backup during set up (most data and settings will be restored, with some exceptions, such as Apple Pay cards, passcode).
• If the issue persists, try unpairing and setting up as a new watch.
• Unpair your Apple Watch and iPhone - Apple Support
• Set up your Apple Watch - Apple Support

If the issue then persists, I suggest that you contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance, including - if recommended - to arrange for your Apple Watch to be checked and, if required, serviced:

Apple Watch Service Answer Center - Apple Support

You're welcome! 🙂