Apple Event: May 7th at 7 am PT
Mail syncs on my iPad and iPhone but not on my mac- when I get back from a trip I have to go through all the mail again. My primary account is a POP account and they want $8 a month to change it. Why does the sync work on my iPad and iPhone but not on my Mac?
Dual2.5 GHz PowerPC G5, Mac OS X (10.5.6), 1.5 GB DDR SDRAM
Sounds like your iPhone & iPad are set up as IMAP. You can verify that by opening the mail account in settings on each device and go into the advanced settings. Check to see if the mailboxes are store on the server or locally.
Never heard of a provider charging to change your account from POP to IMAP. It's generally to where you just set it up as your choice.
You might try deleting the account and then add it back in. It will probably automatically set it up as IMAP when you do.
Sounds like your iPhone & iPad are set up as IMAP. You can verify that by opening the mail account in settings on each device and go into the advanced settings. Check to see if the mailboxes are store on the server or locally.
Never heard of a provider charging to change your account from POP to IMAP. It's generally to where you just set it up as your choice.
You might try deleting the account and then add it back in. It will probably automatically set it up as IMAP when you do.
If a deleted e-mail downloads again, try rebuilding the mailbox.
If that doesn't work, try re-indexing the mailboxes. This can take awhile if you have a lot of mail.
Reindex messages For El Capitan, try looking in V3. Sierra use V4
Reindex messages (2) See post by Linc Davis
This is a copy of the email I received from my website host:
Hello,
Yes but pop download the email to you computer and imap leave the mail on the server and if you delete from one device it removes it from it all. How much is the service we have a paid one that we just started but it is 8.95 a month and does not need to be install on your computer it filter the mail before it is delivered.
Rob F
Robert F - Support Operator
Dogbark.com | info@dogbark.com
I just haven't had time to change to a different host- I really don't want to but perhaps this is the only way.
Thank you.
Did you check the settings on the iPad & iPhone as I suggested to see what mailboxes were on the server? They may be set up as IMAP.
There are many free email providers such as gmail. Maybe it's time to change.
teafreestudio wrote:
This is a copy of the email I received from my website host:
Hello,
Yes but pop download the email to you computer and imap leave the mail on the server and if you delete from one device it removes it from it all. How much is the service we have a paid one that we just started but it is 8.95 a month and does not need to be install on your computer it filter the mail before it is delivered.
Rob F
Robert F - Support Operator
Dogbark.com | info@dogbark.com
I just haven't had time to change to a different host- I really don't want to but perhaps this is the only way.
Thank you.
If that's an actual copy/paste of the email you received from them, you would be well served to find another hosting provider. They are either complete idiots or don't care to take the time to bother writing comprehensible sentences. Given that their web site is entirely in English, they should be reasonably fluent in the language...
I agree. This is the first time I received anything like this from them. The reason I have stuck with them is I could always get a person on the phone that was very familiar with the company. I think they have grown past that now.
However I think Glenn Leblanc has solved my problem I just now have to see if it works as it should when more emails come in.
They are all checked. I was looking back on emails from dog bark and one said pop or imap would work for them. I seem to have forgotten that email.
Perhaps I need to post this as another problem, when I delete an email another copy of that email pops up. Could there be two copies?
thank you!
What do you mean they are all checked? Does Sent messages show as a server mailbox, or is it under On My Mac?
Do any of your accounts with them work like you want on the Mac? If so, compare the difference between the accounts.
I don't know anything about your provider. Some like gmail have settings at the website that can change certain behaviors like how deleted messages are treated.
Sorry
I did as you said :
Open up Mail preferences, then Accounts, then select the Mailbox Behaviors tab. Look to see if the mailboxes like sent, draft, and trash are server mailboxes.
It seems the deleted messages were being saved on the server.
That answers my question on that.
Again thank you!
Since it shows that Trash is saved on the server, then you have it set up as IMAP. Deleting on one device should delete on all devices.
If you delete the message and it creates another copy, then something else is going on. Where is the copy created? If it's in the inbox, then it's probably just not syncing and deleting from the server.
Is this behavior the same on the other devices?
You need an IMAP account to sync across all devices/computers. See if this helps.
Get help if you have issues using a POP email account with more than one device - Apple Support
You have to configure the POP mail account with apple mail application to get it sync .
You were correct. I deleted on my Mac the accounts and added them again. They were IMAP on the iPhone and the iPad and I hope they are now IMAP on my Mac.
Thank you!
Open up Mail preferences, then Accounts, then select the Mailbox Behaviors tab. Look to see if the mailboxes like sent, draft, and trash are server mailboxes. That will tell you for sure.
I felt the same way, but decided not to comment on that.
How to sync mail on all devices.
