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User profile for user: Jbbrown90
Jbbrown90 Author
User level: Level 1
13 points

my apple music free trial says ive already used my free trial an I haven't

my apple music free trial says ive already used it but i havent i was in family sharing an my husband used his free trial i left the family sharing an it still says ive already used my free trial! but i havent someone please help me Figure out how to get my free trial!!! The picture attached is the message I keep getting! Yet I HAVE NOT USED MY FREE 3 MONTH TRIAL!




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Posted on Aug 26, 2017 4:42 PM

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User profile for user: rose_10
rose_10
User level: Community Specialist

Posted on Aug 27, 2017 9:36 AM

Hi Jbbrown90!

I understand that you're unable to redeem a free trial for Apple Music, and I'm happy to help. It would be best to contact iTunes Support regarding this issue.

iTunes Support

Thanks for using Apple Support Communities.


Cheers!
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my apple music free trial says ive already used my free trial an I haven't

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