Forgot the answer to my Apple ID security questions

Apple ID Cannot Reset Security Questions We don't have sufficient information to reset your security questions. iPhone 7 Plus, iOS 10.3.3 I know my Apple ID and Password, but I forgot security questions answers, so I can't reset the security questio


Apple ID



Cannot Reset Security Questions



We don't have sufficient information to reset your security questions.






iPhone 7 Plus, iOS 10.3.3



I know my Apple ID and Password, but I forgot security questions answers, so I can't reset the security questions. How can I reset the security questions.




[Re-Titled by Moderator]

Posted on Aug 28, 2017 1:00 AM

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Question marked as Top-ranking reply

Posted on Aug 28, 2017 3:47 AM

Hi


You will need to contact Apple Support for assistance.


Contact information is available here:


Contact Apple for help with Apple ID account security - Apple Support


(I'm afraid that no-one here can access your account or reset the questions for you. You are not talking to Apple here - this is a user-based technical support community).

1,248 replies

Jul 7, 2023 2:53 AM in response to Sweetbabe128

If you forgot security questions use a web browser and open iforgot.apple.com and enter your Apple ID , click on continue .

Check the box of I need to reset my security questions , click on continue and enter your Apple ID password .

Again click on continue then check the box of answer your security questions you choose when Apple ID was created and click on continue .

A security question will be written in the field , you can click on drop down arrow the three questions that you created when apple id was created will be visible .

Jul 14, 2023 1:23 AM in response to mahsaeb

What about answers for respective questions ?

Do you know them .

If you forgot security questions use a web browser and open iforgot.apple.com and enter your Apple ID , click on continue .

Check the box of I need to reset my security questions , click on continue and enter your Apple ID password .

Again click on continue then check the box of answer your security questions you choose when Apple ID was created and click on continue .

A security question will be written in the field , you can click on drop down arrow the three questions that you created when apple id was created will be visible .

Jan 9, 2024 3:41 AM in response to Mr_P.1234

If you can’t answer the security questions, this process maintains your security while enabling the option to switch to two-factor authentication, simplifying the verification process by using your phone number to receive a code instead of answering security questions.


To transition your Apple ID to two-factor authentication, follow these steps: 


1. Ensure you have your Apple ID email and password on hand, as this information is necessary for the process to proceed.

2. Open the Settings app on your iPhone or iPad.

3. Navigate to Mail, then Accounts, and select "Add Account."

4. Choose iCloud and enter your Apple ID email and password.

(Please note that even if you are using a third-party email, you should still select iCloud.)

5. When prompted, opt to enable two-factor authentication.

6. Following this, your phone number will be used for verification, eliminating the need for security questions.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Forgot the answer to my Apple ID security questions

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