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Forgot the answer to my Apple ID security questions

Apple ID Cannot Reset Security Questions We don't have sufficient information to reset your security questions. iPhone 7 Plus, iOS 10.3.3 I know my Apple ID and Password, but I forgot security questions answers, so I can't reset the security questio


Apple ID



Cannot Reset Security Questions



We don't have sufficient information to reset your security questions.






iPhone 7 Plus, iOS 10.3.3



I know my Apple ID and Password, but I forgot security questions answers, so I can't reset the security questions. How can I reset the security questions.




[Re-Titled by Moderator]

Posted on Aug 28, 2017 1:00 AM

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Question marked as Top-ranking reply

Posted on Oct 19, 2017 12:45 PM

Apple ID Cannot Reset Security Questions We don't have sufficient information to reset your security questions. iPhone 7 Plus, iOS 10.3.3 I know my Apple ID and Password, but I forgot security questions answers, so I can't reset the security questio

1,248 replies

Dec 30, 2023 12:52 PM in response to Mr_P.1234

If you can’t answer the security questions, this process maintains your security while enabling the option to switch to two-factor authentication, simplifying the verification process by using your phone number to receive a code instead of answering security questions.


To transition your Apple ID to two-factor authentication, follow these steps: 


1. Ensure you have your Apple ID email and password on hand, as this information is necessary for the process to proceed.

2. Open the Settings app on your iPhone or iPad.

3. Navigate to Mail, then Accounts, and select "Add Account."

4. Choose iCloud and enter your Apple ID email and password.

(Please note that even if you are using a third-party email, you should still select iCloud.)

5. When prompted, opt to enable two-factor authentication.

6. Following this, your phone number will be used for verification, eliminating the need for security questions.

Jan 9, 2024 3:41 AM in response to Mr_P.1234

If you can’t answer the security questions, this process maintains your security while enabling the option to switch to two-factor authentication, simplifying the verification process by using your phone number to receive a code instead of answering security questions.


To transition your Apple ID to two-factor authentication, follow these steps: 


1. Ensure you have your Apple ID email and password on hand, as this information is necessary for the process to proceed.

2. Open the Settings app on your iPhone or iPad.

3. Navigate to Mail, then Accounts, and select "Add Account."

4. Choose iCloud and enter your Apple ID email and password.

(Please note that even if you are using a third-party email, you should still select iCloud.)

5. When prompted, opt to enable two-factor authentication.

6. Following this, your phone number will be used for verification, eliminating the need for security questions.

Forgot the answer to my Apple ID security questions

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