Forgot the answer to my Apple ID security questions

I have the same problem , Any Idea to solve this?\

I know my Apple ID and Password, but I forgot security questions answers, so I can't reset the security questions. How can I reset the security questions.

Any way to provide from record you have for two questions' answers?

My childhood nick name?

I can remember is - xiaoping, but still incorrect

My first aeroplan trip?

Which either Seoul or Kaoxiong, but neither is correct.

Any way to provide a hint?

I cant upgrade my security factor

because may phone number is frim Iran and your company isn’t accept my number

and my first problem wasn’t solved

I forgot my security question answers

and I need them to remote my pc to logout

I have problem with sign in for Apple ID. I could not provide the answers to the security questions and the message was appeared that " The answers do not match. We don't have sufficient information to reset your security questions".

What should I do to reset the security question?

I did not think I couldn't remember the answers to my two security questions. Apple replied "incorrect".

So I think I need to reset my 2 security questions. However, they've locked me out for at least a few hours.

Might be better if I had a phone number to speak to someone. Possible?

My Apple ID and Password are correct.

Same issue. Its my original ID. All purchases for around 20 years attached to it. All other family members use this ID for purchase in a family share. I can not recall it ever asking for my security questions until recently. After 2 long calls with Apple support they say there is no solution except to try and guess. You get around 10 guesses and then you have to wait around 8 hours to go guessing again. My security questions are quite intuitive for me, but they are not working. There is no way to see if this is an error on my end (Spelling mistake on set up) or their end. Apple has no way to merge or transfer purchase history. No way to reset any other way for these older accounts. I have thousands of dollars of purchases which I will not be able to recover. My login and password work fine, but I can't log into my account unless on my phone or ipad. The fact we can log in and use the account, but cant reset our own security questions or transfer our purchases to another ID is a bad joke.

Hi all. I found a solution. When updating my iphone to the latest ios today (1 Aug 2022 v15.6). It asked me to upgrade my security. I went through the process of updating my security to two factor authentication. From the phone I was able to select a secondary email for two factor, so I created a second gmail account as the. email I had associated with it stated that it could not be verified. I am not sure why, but I then put in the details of the new address. This then also became the apple id sign in, replacing the old one which was only a username (created 20 odd years ago). During this process I was able to set up two factor authentication; bypassing the security question endless loop that we have all been stuck in. I am now able to sign into my apple id from the website again. I am no longer asked the security questions and have to guess. I hope this helps. I did not get the apple support people to suggest this approach after 2 calls, 3 techs and 2 hours on the phone.

See my solution above. Set up 2 factor Authentication and you won’t need it again and get full access to your account. Apple were unable to help me and I came across this solution by chance when upgrading my iOS to the latest version.

i never use this acct...i have no idea the answers to the security questions....i wanted to change them but impossible...of course that is nothing i can do...what do i need to do to get these changed....

So there I was - ready to ditch Microsoft and switch to Apple icloud for all my mail, calendar and contacts and finally escape from the MSoft monster and fully commit to apple - was even planning on buying a Mac. Many reasons why I wanted to do that - main one being all the crap MSoft puts me through when I try to login to my accounts from overseas. I have had an iphone for over 10 years - and on my last trip (just got back) icloud email let me login (windows laptop) from overseas without all the security crap and nightmare. So I download icloud app to the windows laptop and started to setup my icloud account. NO. Apple asks me questions that I gave answers for 10 years ago !! Around and around I go - try here thry there - always end up with the same message. It has been over a week now - every one of the suggestions here does not work - nothing on youtube works - nothing. So screw Apple - I will stay with the MSoft - it is a pain, but it effin works. Icloud app uninstalled - never again - life is too short.

Hello, I know my Apple ID and password, but I forgot the security questions and I come across this sentence in recovery

Cannot Reset Security Questions

We don't have sufficient information to reset your security questions.

If you forgot security questions use a web browser and open iforgot.apple.com and enter your Apple ID , click on continue .

Check the box of I need to reset my security questions , click on continue and enter your Apple ID password .

Again click on continue then check the box of answer your security questions you choose when Apple ID was created and click on continue .

A security question will be written in the field , you can click on drop down arrow the three questions that you created when apple id was created will be visible .

Answers are more important ,if you contact apple support the questions are saved with them , you can obtain from them , but without knowing answers for respective questions , the Apple ID account can't be reset and you will not be able to sign in the account , for that if Apple ID is signed in the device , convert it into 2FA , those set of security questions / answers will be disabled , you can access the account .

Remember a mail will be received in your web account , don't click on the link once again to revert into secondary authentication , let 14 days be completed the account will be stable and now onwards used as 2FA .

What about answers for respective questions ?

Do you know them .

If you forgot security questions use a web browser and open iforgot.apple.com and enter your Apple ID , click on continue .

Check the box of I need to reset my security questions , click on continue and enter your Apple ID password .

Again click on continue then check the box of answer your security questions you choose when Apple ID was created and click on continue .

A security question will be written in the field , you can click on drop down arrow the three questions that you created when apple id was created will be visible .

Hi there. I'm really desperate here. I don't know what to do.

I don't remember my security questions and I haven't set up 2-factor authentication. And now I can't sign in to my account and I can't reset the questions. Please, help me. I just remember my pass.