Can't install any package

Hi there,


I can't install any package or dmg. I've downloaded and tried 5 or more. They all get to the end of the installation and then simply say failed. It seems to be the package installer is broken in some way. It's not the packages. I've tried installing a package from the command line and as root and still just fails at the end.


Here's the console output of trying to install the latest VirtualBox:

30/08/2017 22:59:13.294 WindowServer[193]: send_datagram_available_ping: pid 425 failed to act on a ping it dequeued before timing out.

30/08/2017 22:59:21.500 CoreServicesUIAgent[18523]: Error -60005 creating authorization

30/08/2017 22:59:22.000 kernel[0]: hfs: mounted VirtualBox on device disk3s1

30/08/2017 22:59:22.216 mds[65]: (Volume.Normal:2464) volume:0x7fab2382b000 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/VirtualBox

30/08/2017 22:59:24.285 diskimages-helper[22426]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid

30/08/2017 22:59:28.164 CoreServicesUIAgent[18523]: Error -60005 creating authorization

30/08/2017 22:59:28.259 CoreServicesUIAgent[18523]: Error: qtn_file_apply_to_path error: Read-only file system

30/08/2017 22:59:28.370 WindowServer[193]: send_datagram_available_ping: pid 425 failed to act on a ping it dequeued before timing out.

30/08/2017 22:59:28.902 WindowServer[193]: _CGXGetWindowMovementGroup: Operation on a window 0x36 requiring rights 0x5 by caller Dashboard

30/08/2017 22:59:28.914 WindowServer[193]: _CGXGetWindowMovementGroup: Operation on a window 0x35 requiring rights 0x5 by caller Dashboard

30/08/2017 22:59:28.917 WindowServer[193]: _CGXGetWindowMovementGroup: Operation on a window 0x2c requiring rights 0x5 by caller Dashboard

30/08/2017 22:59:28.919 WindowServer[193]: _CGXGetWindowMovementGroup: Operation on a window 0x2b requiring rights 0x5 by caller Dashboard

30/08/2017 22:59:28.920 WindowServer[193]: _CGXGetWindowMovementGroup: Operation on a window 0x2a requiring rights 0x5 by caller Dashboard

30/08/2017 22:59:39.036 WindowServer[193]: send_datagram_available_ping: pid 425 failed to act on a ping it dequeued before timing out.

30/08/2017 22:59:54.086 UserEventAgent[47]: Failed to send message because the port couldn't be created.

30/08/2017 22:59:54.667 UserEventAgent[47]: Failed to send message because the port couldn't be created.

30/08/2017 22:59:55.217 Installer[22450]: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.


Appreciate any help this is seriously impacting my life!

Thanks!!

MacBook Air, OS X El Capitan (10.11.3)

Posted on Aug 30, 2017 3:02 PM

Reply
7 replies

Aug 30, 2017 5:47 PM in response to batwanger70

As for the OS 10.11.6 - are you trying via the app store? If that does not work, try directly here:


https://support.apple.com/kb/dl1885?locale=en_US


I tried the droid4x thing - not available at the app store? Would find anything else suspect unless I was familiar with the developer. Is this what you tried:


http://www.droid4xinstaller.com/2017/04/download-install-droid4x-mac-os.html


I don't know what this is: jre-8u144-macosx-x64.dmg. And where are you trying to download it from? The only legal source for anything Mac OS related is Apple/app store. Any others are selling/distributing it illegally and it might/will quite often include unwanted additions such as malware.


And, in general, where you going for your downloads?

Aug 30, 2017 11:33 PM in response to batwanger70

OK, so the manual upgrade to 10.11.6 went all the way through but my Mac is still 10.11.3


Here is the Etre report:


EtreCheck version: 3.4.4 (448)

Report generated 2017-08-31 07:31:14

Download EtreCheck from https://etrecheck.com

Runtime: 3:56

Performance: Good


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.


Problem: Other problem


Hardware Information: ⓘ

MacBook Air (13-inch, Mid 2011)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Air - model: MacBookAir4,2

1 1.7 GHz Intel Core i5 (i5-2557M) CPU: 2-core

4 GB RAM Not upgradeable

BANK 0/DIMM0

2 GB DDR3 1333 MHz ok

BANK 1/DIMM0

2 GB DDR3 1333 MHz ok

Handoff/Airdrop2: not supported

Wireless: en0: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 718


Video Information: ⓘ

Intel HD Graphics 3000 - VRAM: 384 MB

Color LCD 1440 x 900


Disk Information: ⓘ

APPLE SSD SM256C disk0: (251 GB) (Solid State - TRIM: Yes)

[Show SMART report]

(disk0s1) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [CoreStorage Container]: 250.14 GB

(disk0s3) <not mounted> [Recovery]: 650 MB


USB Information: ⓘ

USB20Bus

Apple Inc. FaceTime Camera (Built-in)

hub_device

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

USB20Bus

hub_device

Apple Card Reader


Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus


Virtual disks: ⓘ

Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 249.77 GB (25.95 GB free)

Physical disk: disk0s2 250.14 GB Online

VirtualBox (disk2s1 - HFS+) /Volumes/VirtualBox : 104 MB (2 MB free)

Physical disk: Disk Image 104 MB (2 MB free)


System Software: ⓘ

OS X El Capitan 10.11.3 (15D21) - Time since boot: less than an hour


Gatekeeper: ⓘ

Mac App Store and identified developers


Clean up: ⓘ

/Library/LaunchAgents/com.adobe.CS5ServiceManager.plist

/Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5Service Manager -launchedbylogin

Executable not found!

~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedSer vices.Agent.plist

/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert -l ~/Library/Logs/CSConfigDotMacCert.log -u [redacted]@me.com -t SharedServices -s

Executable not found!

2 orphan files found. [Clean up]


Kernel Extensions: ⓘ

/Applications/BlueStacks.app

[not loaded] com.bluestacks.kext.Hypervisor (4.3.26) [Lookup]


/Library/Application Support/VirtualBox

[loaded] org.virtualbox.kext.VBoxDrv (5.0.12) [Lookup]

[loaded] org.virtualbox.kext.VBoxNetAdp (5.0.12) [Lookup]

[loaded] org.virtualbox.kext.VBoxNetFlt (5.0.12) [Lookup]

[loaded] org.virtualbox.kext.VBoxUSB (5.0.12) [Lookup]


/System/Library/Extensions

[not loaded] com.Huawei.driver.HuaweiDataCardDriver (4.0.8) [Lookup]

[not loaded] com.livescribe.kext.LivescribeSmartpen (1.0) [Lookup]


Startup Items: ⓘ

HWNetMgr: Path: /Library/StartupItems/HWNetMgr

HWPortDetect: Path: /Library/StartupItems/HWPortDetect

Startup items no longer function in OS X Yosemite or later


System Launch Agents: ⓘ

[failed] com.apple.quicklook.plist (Apple, Inc. - installed 2016-01-14)

[failed] com.apple.quicklook.ui.helper.plist (Apple, Inc. - installed 2016-01-14)

[not loaded] 8 Apple tasks

[loaded] 164 Apple tasks

[running] 62 Apple tasks


System Launch Daemons: ⓘ

[not loaded] 46 Apple tasks

[loaded] 158 Apple tasks

[running] 83 Apple tasks


Launch Agents: ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 17b9373f - installed 2011-10-10) [Lookup]

[failed] com.adobe.CS5ServiceManager.plist (? 40cdc1ff 0 - installed 2011-10-10) [Lookup] - /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5Service Manager: Executable not found!

[loaded] com.google.keystone.agent.plist (Google Inc. - installed 2016-08-24) [Lookup]

[loaded] com.maintain.CocktailPurgeInactiveMemory.plist (Apple, Inc. - installed 2016-01-14)

[loaded] com.maintain.CocktailSystemEvents.plist (Apple, Inc. - installed 2016-01-14)


Launch Daemons: ⓘ

[loaded] com.adobe.SwitchBoard.plist (? 856489a3 0 - installed 2011-10-10) [Lookup]

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 6f206b45 - installed 2016-05-09) [Lookup]

[loaded] com.google.keystone.daemon.plist (Google Inc. - installed 2016-09-28) [Lookup]

[running] com.livescribe.PenCommService.plist (? ce8953a9 3b56d - installed 2011-11-14) [Lookup]

[not loaded] com.maintain.CocktailScheduler.plist (Shell Script 1f1671e5 - installed 2016-01-14)

[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]

[loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc./ - installed 2015-09-19) [Lookup]

[not loaded] org.virtualbox.startup.plist (Shell Script 700b9385 - installed 2016-01-16) [Lookup]


User Launch Agents: ⓘ

[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist (? ? ? - installed 2011-09-17) - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert: Executable not found!

[running] com.spotify.webhelper.plist (Spotify - installed 2017-08-31) [Lookup]


User Login Items: ⓘ

Flux Application - Hidden

(/Applications/Flux.app)

Alfred Application - Hidden

(/Applications/Alfred.app)

Spotify Application

(/Applications/Spotify.app)


Internet Plug-ins: ⓘ

Flip4Mac WMV Plugin: 3.0.0.126 (installed 2013-01-14) [Lookup]

FlashPlayer-10.6: 21.0.0.242 (installed 2016-05-21) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2016-01-14)

CANONiMAGEGATEWAYDL: 2.1.0.1 (installed 2006-04-21) [Lookup]

Flash Player: 21.0.0.242 (installed 2016-05-21) Outdated! Update

CANONiMAGEGATEWAYLI: 2.1.0.1 (installed 2006-04-21) [Lookup]

Default Browser: 601 (installed 2016-01-14)

SharePointBrowserPlugin: 14.0.0 (installed 2010-08-25) [Lookup]

Silverlight: 5.1.10411.0 (installed 2012-07-12) [Lookup]

JavaAppletPlugin: Java 7 Update 07 (installed 2012-10-05) Check version


User internet Plug-ins: ⓘ

WebEx64: 1.0 (installed 2012-10-08) [Lookup]

Picasa: 1.0 (installed 2011-03-28) [Lookup]

Google Earth Web Plug-in: 7.1 (installed 2013-10-07) [Lookup]


3rd Party Preference Panes: ⓘ

Flash Player (installed 2016-05-09) [Lookup]

Flip4Mac WMV (installed 2012-09-15) [Lookup]

Growl (installed 2011-10-10) [Lookup]

Java (installed 2012-08-29) [Lookup]

MarkLogic (installed 2012-10-05) [Lookup]


Time Machine: ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 249.77 GB Disk used: 223.82 GB

Destinations:

TimeMachine [Network]

Total size: 0 B

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 0 B < (Disk used 223.82 GB X 3)


Top Processes by CPU: ⓘ

24% firefox

3% coreaudiod

2% kernel_task

2% launchd

1% WindowServer


Top Processes by Memory: ⓘ

743 MB firefox

403 MB kernel_task

194 MB ocspd

142 MB mds_stores

115 MB Finder


Top Processes by Energy Use: ⓘ

33.78 firefox

8.40 WindowServer

5.22 coreaudiod

2.56 loginwindow


Virtual Memory Information: ⓘ

833 MB Available RAM

48 MB Free RAM

3.19 GB Used RAM

785 MB Cached files

0 B Swap Used


Software installs: ⓘ

TweetDeck: 3.9.889 (installed 2017-08-17)

djay Pro: 1.4.3 (installed 2017-08-17)

Fat Birds Build a Bridge! - FREE: 1.1.2 (installed 2017-08-20)

TextWrangler: 5.5.2 (installed 2017-08-20)

iBoostUp: 5.9 (installed 2017-08-20)

iBoostUp: 5.9 (installed 2017-08-20)

Telegram: 3.1.2 (installed 2017-08-30)


Install information may not be complete.


Diagnostics Information: ⓘ

2017-08-31 07:20:05 Last shutdown cause: 3 - Hard shutdown

2017-08-30 22:58:38 BlueStacks.app Crash [Open]

Cause: abort() called

2017-08-30 18:38:40 Microsoft Word.app Hang [Open]

2017-08-30 14:24:10 Firefox.app High CPU use [Open] [Details]

2017-08-30 10:24:26 Colloquy.app Crash [Open]

Cause: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: windowNibPath'

abort() called

terminating with uncaught exception of type NSException

2017-08-28 16:50:03 cloudd Crash [Open]

2017-08-28 08:36:51 Finder.app Hang [Open]

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Can't install any package

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