Enter password to unlock iPhone backup

I had the same problem! Turns out the password is not the same as your iTunes login. Mine was 'iphone' even though I never set it as that. Try every single password you can think off, even default passwords like 0000 and 1234.

It is the encryption password that you set to protect your iPhone backup in iTunes.

like this:

If you forgot it, you can recover the backup password with some iTunes backup password recovery tools.

Actually, why not transfer data from your old iPhone to your iPhone 7 directly? That will be easy to do. Hope my answer is helpful for you!

I definitely forgot the password I entered. Perhaps I typed it incorrectly twice. Wouldn't be the first time. Does the program lock you out after a few attempts, and allow you to try again later?

Thanks

Hi

Upon first turning on "Encrypt iPhone backup" in iTunes, a password must be set for your encrypted backups. This applies automatically to all future backups, without needing to enter it again.

If you later wish to turn off backup encryption or to restore from an encrypted iTunes backup, it is necessary to enter the current backup encryption password.

If you have forgotten or do not know the password, then encryption cannot be turned off and the iTunes backup cannot be used. There is no way around this feature:

• Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
• About encrypted backups in iTunes - Apple Support

An alternative solution for transferring the content and settings to your new iPhone is to back up your old iPhone using iCloud and then to restore your new iPhone from the iCloud backup. (iCloud backups are encrypted as standard, so will also include your sensitive data).

Instructions are provided here:

Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support

THIS WORKED FOR ME

You can’t restore an encrypted backup without its password. With iOS 11 or later, you can make a new encrypted backup of your device by resetting the password. Here’s what to do:

1. On your iOS device, go to Settings > General > Reset.
2. Tap Reset All Settings and enter your iOS passcode.
3. Follow the steps to reset your settings. This won't affect your user data or passwords, but it will reset settings like display brightness, Home screen layout, and wallpaper. It also removes your encrypted backup password.
4. Connect your device to iTunes again and create a new encrypted backup.

You won't be able to use previous encrypted backups, but you can back up your current data using iTunes and setting a new backup password.If you have a device with iOS 10 or ealier, you can't reset the password.

If you can’t remember the password for your encrypted backup

You can’t restore an encrypted backup without its password. With iOS 11 or later, you can make a new encrypted backup of your device by resetting the password. Here’s what to do:

1. On your iOS device, go to Settings > General > Reset.
2. Tap Reset All Settings and enter your iOS passcode.
3. Follow the steps to reset your settings. This won't affect your user data or passwords, but it will reset settings like display brightness, Home screen layout, and wallpaper. It also removes your encrypted backup password.
4. Connect your device to iTunes again and create a new encrypted backup.

You won't be able to use previous encrypted backups, but you can back up your current data using iTunes and setting a new backup password.

If you have a device with iOS 10 or earlier, you can't reset the password. In this case, try the following:

• If someone else set up your device, ask them for the password.
• Use an iCloud backup instead of iTunes. If you don't have an iCloud backup, you can make one.
• Try using an older iTunes backup.

Hi,

It's the same for me and before someone tells me to read all the answers with regards to encrypted passwords and all, I did NOT chose the encrypted data/password option. I also did not fill in any passwords when I did my backup this morning. After changing the battery on my troubled iPhone 6, I tried to restore my backup and was asked to input a password. It is definitely not the iTunes password as I could login to iTunes on my iPad and computer. What other passwords can it be? I tried my iPhone password, sim card code...nothing seems to work.

I'm having the SAME problem. I know my iCloud password and have logged in multiple times but can't restore my daughter's phone after backing it up last night. Tried again today and still not working. The back up was NOT encrypted. lishayen, were you able to find a solution?

Just to add to the list.
I am unlocking my iPhone 5S from AT&T, so I needed to back it up to my computer, erase it and then restore it from the backup.

I did not set up an encrypted password!

But I still got the password request, which of course I don't have a password for.

Luckily, I had also backed up the phone last night (which I also never set up an encrypted password for), that did not require me to use a password, so I could restore my phone.

This is obviously a bug.

I tried my Win 10/Microsoft password and no go either. Clicked encrypt and it backed up my daughter's phone with nothing on it and now I've lost her original phone data.

This is so frustrating. Makes me want to switch out of this crap.

.

As of iOS 11 it's actually possible to reset your encrypted backup password.

Just head to this support article and follow the steps under the section "If you can’t remember the password for your encrypted backup". You won't be able to access your historical backups, but you'll at least be able to make a new backup and then go from there.

It's asking encrypt pwd which you given at the time of get back up & its need to only recalll same pwd no other option not available to recov

I reset my Apple ID password using iForgot, wrote the password down, then backed up my iPhone using iTunes. A few minutes later I tried to restore from backup. I was prompted for my iPhone password, entered my Apple ID password, which I had just reset 5 minutes earlier. Password was not recognized. I tried my iPhone 4-digit passcode. Password not recognized. I have a 5C and trying to upgrade to 6Plus. Perhaps 5C isn't supported?

That would be the password you used to encrypt your backups in iTunes. The password can not set itself. You had to have set it yourself. If you can't remember it, the backup is unusable.

Beware: "This won't affect your user data or passwords" statement IS WRONG.

All of my WiFi passwords are lost after the procedure.