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Enter password to unlock iPhone backup

I got a new iPhone 7 today and am trying to restore it from the backup of my old one (5S) (which I did this morning). I'm logged into iTunes, but when I select "Restore from backup" I'm prompted to "Enter the password to unlock your iPhone backup." This doesn't appear to be my iTunes password, or my iPhone password, so what is it?

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Posted on Sep 9, 2017 7:35 PM

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Posted on Feb 7, 2018 3:40 PM

I had the same problem! Turns out the password is not the same as your iTunes login. Mine was 'iphone' even though I never set it as that. Try every single password you can think off, even default passwords like 0000 and 1234.

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Enter password to unlock iPhone backup

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