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Iphone 6s Plus Back Camera Purple Screen

Is this a commons fault ? How can it be resolved

Thanks

Ross

Posted on Sep 9, 2017 9:11 PM

Best reply

Jonathan UK

Level 10

163,775 points

Posted on Sep 10, 2017 2:26 AM

If you have not yet done so, it may help to update your iPhone to the latest software, starting by making a backup:

Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support

Otherwise, follow the instructions here, including contacting Apple Support (mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

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