is applesupport@insideapple.apple.com a legitimate email from Apple?

Hello Jrodil,

It is a scam. Apple provide guidance through these documents but the key factors are … Apple will always address you by your name or the name they know you by and the email will always come from an address ending ‘@apple.com’.

Remember ... never click on a link within any suspect email

These are the Apple documents you should keep on hand.

What to do about phishing. https://support.apple.com/en-us/HT204759

How to identify scam mail https://support.apple.com/en-gb/HT201679

Apple aren't going to send you an email asking for personal information. Almost certainly a phish.

See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.

tt2

While looking for an email address ending in ‘@apple.com’ is a check, it's not foolproof. It used to be that anyone could generate phony email address. Now anyone with malicious software and a server they control can generate email addresses with ‘@apple.com’. This is a big hole in the internet standards. In effect, ‘@apple.com’ is just a comment.

R

Yes, that is a legitimate Apple email. A Whois search reveals the owner (partial below):

Domain Name: APPLE.COM

Registrant Name: Domain Administrator

Registrant Organization: Apple Inc.

Registrant Street: 1 Infinite Loop

Registrant City: Cupertino

Registrant State/Province: CA

Registrant Postal Code: 95014

Registrant Country: US

Given your example this would be an Apple email address anyone@apple.com

Hover over the address and see that it is not a valid email address. This example goes nowhere but if this was a spam email it indeed could go to a phishing site while displaying apple.com.

Coupled with addressing by name should meet that RC but I agree about the @.

It is an real adress from apple because it's just an subdown adress.

For example: anything.google.com is from google because it ends on Google.com so applesupport@insideapple.apple.com is from Apple too.

timbeh wrote:

It is an real adress from apple because it's just an subdown adress.

For example: anything.google.com is from google because it ends on Google.com so applesupport@insideapple.apple.com is from Apple too.

Believe what you want...but don't perpetrate misleading information.

Yes! Very good point, Bob. What it says, and where it actually goes can be two different things.