is applesupport@insideapple.apple.com a legitimate email from Apple?

Hello Jrodil,

It is a scam. Apple provide guidance through these documents but the key factors are … Apple will always address you by your name or the name they know you by and the email will always come from an address ending ‘@apple.com’.

Remember ... never click on a link within any suspect email

These are the Apple documents you should keep on hand.

What to do about phishing. https://support.apple.com/en-us/HT204759

How to identify scam mail https://support.apple.com/en-gb/HT201679

Apple aren't going to send you an email asking for personal information. Almost certainly a phish.

See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.

tt2

While looking for an email address ending in ‘@apple.com’ is a check, it's not foolproof. It used to be that anyone could generate phony email address. Now anyone with malicious software and a server they control can generate email addresses with ‘@apple.com’. This is a big hole in the internet standards. In effect, ‘@apple.com’ is just a comment.

R

It is an real adress from apple because it's just an subdown adress.

For example: anything.google.com is from google because it ends on Google.com so applesupport@insideapple.apple.com is from Apple too.

timbeh wrote:

It is an real adress from apple because it's just an subdown adress.

For example: anything.google.com is from google because it ends on Google.com so applesupport@insideapple.apple.com is from Apple too.

Believe what you want...but don't perpetrate misleading information.

Yes, that is a legitimate Apple email. A Whois search reveals the owner (partial below):

Domain Name: APPLE.COM

Registrant Name: Domain Administrator

Registrant Organization: Apple Inc.

Registrant Street: 1 Infinite Loop

Registrant City: Cupertino

Registrant State/Province: CA

Registrant Postal Code: 95014

Registrant Country: US

Given your example this would be an Apple email address anyone@apple.com

Hover over the address and see that it is not a valid email address. This example goes nowhere but if this was a spam email it indeed could go to a phishing site while displaying apple.com.

Coupled with addressing by name should meet that RC but I agree about the @.

Yes! Very good point, Bob. What it says, and where it actually goes can be two different things.