icloud drive not syncing

Alex, that link you provided has been linked to over and over when this known issue comes up. The article does not help. We all know how to download and install icloud for windows, and we all know how to save things to the pc's icloud drive folder, and we all know how to enable icloud for windows.

What is not happening is that icloud is NOT SYNCING with what is on our computers' icloud drive. For me, I've got multiple folders that show up at icloud.com, but when clicking on the folder, nothing is there. No files. I thought that everything was working fine, but when I needed to access my backed up files on icloud last week because they had been deleted off my PC, well guess what..... the files were not there. So I've been paying apple for the maximum 2 terabytes of storage for a few months now, and it was worthless. None of my files were stored. Just empty folders.

WILL APPLE PLEASE ADDRESS THIS ISSUE???

It's been going on for months and months according to all the complaints I find about it on a google search.

But please don't link to that same generic article again. It is lip service that does not help or even address the issue. Talk about passing the buck.

I agree with others on this thread. There's no point in linking to a generic "turn it off and on" kind of help file, particularly when nobody reporting this problem has ever said this has helped. It's worse than giving no advice.

To save others some time, I've tried every manner of turning iCloud Drive on and off, signing in and out, and reinstalling it. Nothing has helped. iCloud Drive has actually gone from syncing only one way (downloading to the PC), to not syncing at all.

I too have this exact issue and nothing I've tried works. All the articles, updates, changes re-installs etc just simply don't work and not all the files are syncing to the icloud drive online. Its frustrating as **** Apple as why are we paying for the storage if its not working and all we get it generic (we are stupid how to guides)

To support you're "probably Indian call centre scripts" here is some things I've noticed.

The iclouddrive service is using allot of system resources in task manager, however the drive write speed is pathetic. (a few mbps only) why this looks relevant is because is over over a week seems to have only dumped far less that what i think it should be in the local DB.

If you don't support the fix, then you leave most us no choice but to unsubscribe and go elsewhere and nobody should be paying for something that doesn't work, especially when is backing up our data.

After a bit of playing around with different possible fixes... I found one that worked immediately.

1. Open iCloud Drive in Finder on your Mac

2. Create a new folder called "Test".

3. Delete the "Test" folder.

The creation of a new folder in iCloud Drive triggers the syncing mechanism. I hope this helps!

I had the same problem. I tried restarting, new user profiles, signing in and out of iCloud, check and unchecking documents in the cloud etc.

Each time I waited several hours, but my iCloud documents did not appear.

What finally worked was Dwight McKay's suggestion:

In the Mac Terminal program (in the Utilities folder), type:

killall bird cd ~/Library/Application\ Support rm -rf CloudDocs

then immediately restart the computer. iCloud syncing will begin automatically.

I had to wait about an hour for file names to show up, and of course the actual files are still in the cloud.

It is too technical for me but you can paste the following line into the Terminal to follow sync progress

brctl log -w

You can find more information at Dwight's page, but

• bird is the daemon that syncs iCloud documents
• ~/Library/Application Support/CloudDocs contains the iCloud meta-data store

I am having the exact same issue on my Mac, the files will not sync at all.

Any changes I make on the icloud drive through the browser shows on my ipad icloud drive, but my macbook pro icloud drive doesn't download any of my documents or desktop that are currently in the icloud drive in the cloud or any changes I make via the browser.
I have read the article suggested and its of no use to this situation.

Ive also tried turning off icloud on the mac, turning it back on several times, re-starting.

Please could someone help.

Has anybody found a solution to this problem? Have Apple even acknowledged it as an issue yet?

I had the same issue on Windows 10 and I have just formatted my hard drive and completed a fresh windows installation but the iCloud drive is still not syncing. The only files that appear to be syncing correctly are my shared iCloud photo albums.

Sorry Jarvis0097; I don't have a solution to offer you. I am writing the following here hoping this issue will finally get Apple's attention.

I have been trying to make iCloud Drive download files to my Windows 7 Home Premium computer for the last two months but never had any success. iCloud Drive is working smoothly between my iMac, iPhone and iPad and I can see the all the files on iCloud.com but nothing on the Windows computer.

And yet, as if rubbing salt to the wound, Dropbox and Google Drive have started working without a hitch and fully synched right after I installed them on my Windows computer at around the same time. Both have been working just fine since then.

I have tried all manner of suggestions given in the various posts without success.

This includes updating Windows 10 with the latest version of iCloud Drive for windows a that came out in November.

I even reverted back to a cloned disk where the iCloud Drive on the PC was working. The old version that was working no longer works either.

Still no solution. I've resorted to sitting with my laptop while binge-watching a TV series and manually uploading the most important files one at a time to my cloud drive via signing in at icloud.com. What a pathetic thing from a company like Apple that is supposed to be revolutionary. But I guess I'm staying with it, because it's so accessible from all my other apple devices. Sorry that I got on board and totally threw in with Apple at this point.

Dear all,

iCloud Drive finally worked at my Windows 7 computer after I updated the iCloud software on that computer with the recently issued iCloud 7.2.

Everything under the iCloud Drive on my iMac is now also under the iCloud Drive on my Windows computer. I can also access the documents which can not be opened directly by any app on my Windows computer such as the Pages or Numbers documents. Such documents are opened for viewing or editing within the default browser, which is the Firefox on my Windows computer, when I click on them.

Thx Apple for finally nailing this. I guess better late then never... Hope it does not get broken in the days ahead.

P.S. Not sure if it had anything to do with iCloud update but the Windows Update on my Windows computer became unfunctional after updating the iCloud software on that computer. Whenever I tried running the Windows Update thereafter it said "Windows Update Cannot Currently Check for Updates Because the Service is Not Running"

I am saying I am not sure because I got a "blue screen" on the Windows computer on the same day (but after updating the iCloud) and it of course rebooted itself. This might have somehow corrupted the files related with the Windows Update though the Windows Update was not running at the time (yet I reckon it was running in the background as a service like many other Windows processes).

I tried a few different things but only the series of actions recommended at the link below worked in getting back the Windows Update. Everything is working fine now on the Windows computer including the iCloud Drive and the Windows Update.

http://www.dell.com/support/article/tr/tr/trbsdt1/sln208411/windows-update-canno t-currently-check-for-updates-because-th…

It may work for your old windows 7, but it doesn't work for windows 10. Apple has not nailed it. And "no", the link provided in the comment just above this one doesn't help either. It has nothing to do with iCloud drive not syncing.

I'm starting to think that iCloud is unable to update with multiple level folders or something. The folders of mine that have actually uploaded are in single level files. The folders that have a folder, then multiple folders in that folder, then documents in the sub folders... - those are the ones that are not uploading. The folders and sub-folders are there, but no documents.

On the other hand, yesterday I signed up for the free trial with microsofts onedrive, and all my folders AND all the documents and photos in them uploaded within a few hours. Same cost as icloud, and I get office 365 for five computers with it.

I too have this issue, win 10 X64, empty sync folders. Has anyone got anywhere with this? the whole point of an Apple ecosystem on your mobile devices (vs android) is that everything 'just works' and there's nothing to mess with.

Windows 10 is hardly a niche OS, and no apple I don't need a mac thanks, I just want this to work properly with one of the most common operating systems out there.

Still not working like it seems it should - although (assuming Windows 10) if you look at this path using your File Explorer:

This PC\iCloud Photos

It seems there's a "DOWNLOAD" button.

and it looks like it works. Now isn't that interesting. Anyone else notice this??