No Batteries Available . . .

Scott,

This is the first logic board replacement that I have had, I contacted Apple, as the second battery replacement had not resolved the problem (after a few months the new battery also got reported an "X").

I pushed Apple support this time, as they offered me another battery, which I knew would work, I asked if they could escalate this to second level which they did, and at that time suggested the logic board could be the cause.
I did test my macbook with another battery and it did work, so if apple did ship me another battery it would have worked for some period of time.

My macbook has been shipped to a local AASP, who confirmed today that the logic board needed to be replaced, I didn't ask how they got to this solution, as I believe they just follow the service manual or what Apple have recommended, as the problem, has to be either the logic board or battery.

I would have liked to test a "failing battery" in another macbook, but couldn't do this. I'm surprised at the lack of
troubleshooting Apple appear to be carrying out on this problem, I guess
1) They have no idea what is the cause (s/w, f/w or h/w).
2) They understand the problem and it's a costly fix, so they are working on a fix on failure solution, choosing to replace the battery first as it's the cheaper option.

I think the answer is (2), but I have read in this forum the problem has occured after a logic board replacement.

Hi daroca

slowdown .. hihihi, not bad ... 😉

Sorry for replying so late, but am currently in the last days of my postgraduate studies, and am writing exams and stuff ..

Anyway, the problem is still not solved, my battery is still not recognised.

My book is a rather sad story.

First they replaced my logicboard due to the RSS problem. After that, several new problems appeared, especially the battery problem as described within this thread. I went to Scotsys here in Glasgow, to get this fixed. 4 weeks later I got my Macbook back: a new logicboard (again), a couple of other things and a new battery. However, the latter was/is still not recognised. In other words: I wouldn't be so sure that everything will be fine after the replacement of your logicboard.

Well, I do only see one last chance: I am German, and I bought my Macbook in the German Apple online store during my last stay in Germany. According to our civil code, I can give my Macbook back after 2 unsuccesfull repairs, and so I will. That is really sad, but I do not see any chance at all that they will fix the problems with this computer in the next couple of months/years/decades...

Thus, sorry for not being able to help you! In any case, if I would be you, I would call Apple in order to ask for a shiny new Macbook, since three repairs are unacceptable (especially for that huge amount of money - well, at least for a student like me)!

Cheers,
sHowdown 😉

MacBook 2 Ghz, 2 GB Ram, 80 GB HDD, White Mac OS X (10.4.8)

Hiya

I forgot to say that: If u r in sunny Glasgow, then don't try Scotsys in Great Western road. They are *****, and I don't really think that they know, what they are doing.

According to my repair note (or however this is called in English), everything was 'tested' and was 'working fine'. Apparently that was not the case, since the battery never worked with the new logicboard(s).

Best thing was that they replaced my German keyboard with an English one .. lol. Unbelievable. Besides that they needed aaaaagggggeeeessss (4 weeks!) to fix my problems, just to create more of them ... grr!

Cheers

MacBook 2 Ghz, 2 GB Ram, 80 GB HDD, White Mac OS X (10.4.8)

Hi Scott,

I posted a workaround that works for me earlier in this thread ..

Basically, i lose the battery (X) and to get it back without letting my battery drain until the macbook hibernates the laptop and puts the ram contents to disk and switches off.

I downloaded the deep sleep widget and send my system to deep sleep (hibernate) then start it back up, the battery is now detected. (mabey one or 2 deep sleeps for this)

Possibly i have to sleep the laptop in battery mode then switch on with power, or not, i aint got the system down to a tee, i cant remember the exact steps, but basically the difference between suspend to ram (sleep) and suspend to disk (deep sleep) is the difference between not having the (X) on display and getting it back when its gone.

Its not a fix but more a workaround, i have done this twice and am quite happy with it.

Hope that made sense

Cass

Scott,

It charges my macbook ... with the X showing and the power lead connected it does not charge, a quick deep sleep for me removes the X and then battery charges ..

I guess there are different problems circulating, some more sever than others. Im lucky (ahem) i guess 🙂

Cass

Should also add i dont get any joy when i just close the lid, or even power off then on i need to hibernate, its the only thing that works.

Cass

oh, I love the problem! My C2D does this at random. Therefore, it would be hard to demonstrate it at the genius bar. It always happens while resuming from sleep, the battery X appears. After a while the battery usually gets recognized. If it doesn't happen, a couple of sleep/resume attempts will temporarily solve the problem.

This just happened to my Macbook for the second time. Last time, they gave me a new battery and all was well for a few months. This time, they want to swap the logic board, DC-in plug, and the battery. Going to be without my lappy for a while. Bummer.

Scott,

Yes it charges fine after deep sleep / hibernation .. it also detects the battery again and charges if i let the battery drain to the point of power off (deep sleep really) and then power back on

Cass

the deep sleep got rid of the black X but the battery is still not charging....it says Calculating...

Though I would updated this thread for completeness.

I had the battery 'X' problem, Apple decided to replace my logic board this time, it went to a AASP. They called me after about a week to inform me after they replaced the logic board, the keyboard and mouse failed to work.
They mentioned something about it needing a new top case, and need to order the parts, but said there was a two week wait. (This filled me with confidence !)

So I'm been without my macbook for nearly three weeks, and still waiting for it to be fixed, should be back with me this week or next.

I sure hope Apple understand this battery issue, or maybe they are hoping most failures will occur outside of the warranty period.

Looking at these forums, seems to show me it's occuring more frequently over time.

I'll update this thread when my macbook is returned. I will be attempting to recreate the battery failure, which with any luck I will not be able to do.