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Level 2

170 points

No Batteries Available . . .

Hi,

Another MacBook with a problem battery. I took my MacBook on a trip with me and the battery was low when I left. I never had a chance to use it over the two days I was away so I didn't plug it in at all to charge. Now when I plug in my MacBook I get the "No Batteries Available" message in the energy drop-down in the menu bar.

I bought my MacBook in June so Apple Care didn't want to talk to me, of course. I'll be heading into a nearby Apple Store today to speak to a "genius".

I'm just wondering what I should expect for a response given that the battery is nearly 7 months old. Most posts that I've read where replacement batteries were given to MacBook owners were less than a month old. I don't think I should have to replace a completely dead battery after 7 months.

Opinions?

Dual 2.3 G5/Apple 23" Cinema, MacBook 1.83, Mac OS X (10.4.8)

Posted on Jan 8, 2007 7:20 AM

34 replies

daroca

Level 1

4 points

Feb 9, 2007 3:53 AM in response to daroca

Got my macbook back today, logic board and top case replaced, pulled it into the mains, and yup.. battery back with an 'X'.

Also the case was not correctly put back together, so above the DVD drive you can see into the case!

Back to apple !

awatts5

Level 1

0 points

Feb 10, 2007 2:58 PM in response to Scott Widmer

My MacBook has today started to show the same symptom - it drained whilst sleeping - now No Batteries Available.

It would be nice to recieve a post from Apple Support given the number of people complaining of this?

daroca

Level 1

4 points

Feb 11, 2007 2:29 AM in response to awatts5

A further update to my story.

I look my Macbook back to an apple store, where I purchased it from, and explain the events (including showing them the shoddy repair). After checking the repair history and discussions with the manager, they agreed to swap it for a new model. Since they agreed to replace it, I asked if I could upgrade it to a Macbook pro and pay difference, and they agreed.

I've now got a new Macbook pro. My faith in Apple is slowly returning. I hope others with this problem also get a resolution for this battery issue.

awatts5

Level 1

0 points

Feb 11, 2007 9:06 AM in response to awatts5

An update.

Just been to the Apple Store (Meadowhall) and spoken to a 'Genius'

They swapped the battery there and then, and everything seems fine now.

No Batteries Available . . .