How can I repair an iphone 6s from water damage ?

Hi

iPhone is not user-serviceable.

Do not turn on, use or charge your iPhone whilst moisture may be present inside it.

Contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider to have your iPhone inspected and to establish your available service options, timescales and cost:

• US: iPhone Service Answer Center - Apple Support
• Elsewhere: Apple - Support

More information:

Liquid damage to iPhone or iPod isn't covered by warranty - Apple Support

Sorry, but putting the device to rice, or sillica gel is a bad advice. This could have worked on devices which were not SMD, not battery powered.

It many cases it takes perhaps hour or two for the battery to discharge through short circuits created by the minerals in water. These minerals will rest on the logic board, moreover electrolysis will eat out the logic board.

The phone should go to the service provider who shall open it, and disconnect the battery. Why would waiting for two days be in any way useful?

Ideally you shouldn't turn it on. Remove any case it may be in and shake the phone gently to remove liquid from the ports. Keep some silica gel around the house for such an eventuality and place the phone and gel packets inside a tightly sealed plastic bag for 48 hours. Rice can be used but it is dusty and may leave residue.

Then get it into an Apple genius bar for evaluation.

This Apple document explains the situation with Warranties and how Apple will know if liquid contact has caused damage.

https://support.apple.com/en-gb/HT204104

As of now, your iPhone is only splash and water resistant to a degree.

Take the iPhone to an Apple Store or Authorized Apple Service Center. Let them assess it and advise you how to proceed.

Hi

Make an appointment at Apple store they may offer you An out of warranty replacement you will need to pay part of the cost.

Iphone that has water damage will have corrosion inside.

Cheers

Brian 🇬-1F1E7;

just beware that:

- your display will not be "repaired", it will be replaced at best

- water damage implies typically further damage, and such phones are often not economical to repair at all

- Apple stores generally do not "repair" components, they replace some of them.

- it is likely you will be offered to buy a new phone, not to repair the old one.

"Anything that involves opening the phone is considered "servicing" by Apple."

at least until iPhone 6S there were no anti-tamper protections. Moreover I do not understand your point. If your point is that opening the iphone nullifies the warranty then this is simply not true, plus the warranty is gone anyway due to water damage. The one year warranty:

https://www.apple.com/legal/warranty/products/ios-warranty-document-us.html

clearly states that: "Important: Do not open the Apple Product. Opening the Apple Product may cause damage that is not covered by this Warranty. Only Apple or an AASP should perform service on this Apple Product."

so it is the eventual damage that is not covered, not the opening. If no damage is done, then the warranty is still valid. The second sentence says "should" not "must".

In this case the warranty is gone anyway because of water damage. Just because Apple uses the term "non-serviceable" does not mean that opening an iPhone is illegal. It carries risks of damage (and killing the warranty), it is to some extent difficult as you need a very small, proper screwdriver etc.

"Anything that involves opening the phone by unauthorized parties is considered warranty voiding by Apple, period"

this is based on what? Replacing parts clearly voids warranty, as well as causing damage. Warranty document does not say that opening voids warranty

I don't think we would fall out over the rice, as I said the dust leaves its own residue.

Sillica gel in packets is a different thing altogether. The pin pricked holes are too small to do more than aid absorption of the water. We all know the likely outcome of such an accident so anything that may aid the situation has to be considered.

You have to remember that many, many people do not have easy access to either an Apple store or their provider; those are the circumstances when drying off the phone is probably the best course of action until service can be reached.

I sometimes wonder what the true odds are that a water drenched phone will survive.

😀

I agree. Generating higroscopic atmosphere of course helps slightly as this makes the evaporation slightly quicker. However if the weather is dry anyway the rice effect may be close to zero.

I agree that if someone has to drive to service provider anyway putting it in the higroscopic bag is a good idea I criticize the notion of deliberately waiting before going to service. The battery often discharges in matter of hours in this case. So drying the phone for few days is too slow: the main opponent is the electrolysis.

As for user-serviceability: disconnecting the battery is not "servicing".

Hi

Make an appointment at Apple store they may offer you An out of warranty replacement you will need to pay part of the cost.

Iphone that has water damage will have corrosion inside.

Cheers

Brian 🇬-1F1E7;

Anything that involves opening the phone by unauthorized parties is considered warranty voiding by Apple, period. But a wet iPhone is off warranty by definition, so the nuance of the point is moot.

If you had acquired AppleCare+ for the device and is still under its coverage, this constitutes one of the "accidental damage" incidents included and will get you a new/refurbished device for a $80 service fee.

Is it possible that you could open an older phone and not have Apple notice it? Yes. Is it likely that opening the phone and disconnecting the battery would go unnoticed? Not really.

Even if the warranty is void, people are still eligible for warranty service at a fee. This can include an out-of-warranty replacement unit that is quite a bit less than the cost of a new phone. Tampering can mean that Apple won't offer that option.

Being "noticed" is not a problem, because nowehre it is forbidden to open a phone, it is only ill-advised. The conditions for ERS clearly state that damage due to tampering renders it ineligible, not opening. Disconnecing battery is not damage - AASP can reconnect it (and in fact battery should not be reconnected by the user, as this has potential to cause damage)

Express Replacement Service Terms and Conditions

Advising people to do things like open the phone and disconnect the battery is irresponsible.

I did not say that. I said that this is the way to rescue the data. I did not give unconditional reccomendation. I have added certain context to it, like what are potential dangers. What is best course of action is something to be decided not by anyone on this forum it is the OPs decision. I would say that statment "you have no option but to put your stuff for two days in rice before ou go to Apple" is irresponsible:

- while the phone is in rice it is being damaged

- Apple does not provide data recovery.

The OP has to decide how much he values his data. If he does not going to Apple is the best option IMHO as he will get a new/refurbrished phone pretty cheaply (he pays for that discount by giving up his old phone).

marcin.berman wrote:

"Anything that involves opening the phone is considered "servicing" by Apple."

at least until iPhone 6S there were no anti-tamper protections. Moreover I do not understand your point. If your point is that opening the iphone nullifies the warranty then this is simply not true, plus the warranty is gone anyway due to water damage. The one year warranty:

https://www.apple.com/legal/warranty/products/ios-warranty-document-us.html

Is it possible that you could open an older phone and not have Apple notice it? Yes. Is it likely that opening the phone and disconnecting the battery would go unnoticed? Not really.

Even if the warranty is void, people are still eligible for warranty service at a fee. This can include an out-of-warranty replacement unit that is quite a bit less than the cost of a new phone. Tampering can mean that Apple won't offer that option.

Advising people to do things like open the phone and disconnect the battery is irresponsible.

marcin.berman wrote:

Being "noticed" is not a problem, because nowehre it is forbidden to open a phone, it is only ill-advised. The conditions for ERS clearly state that damage due to tampering renders it ineligible, not opening. Disconnecing battery is not damage - AASP can reconnect it (and in fact battery should not be reconnected by the user, as this has potential to cause damage)

If Apple sees that the phone has been opened and there is any damage to the phone, regardless of how the customer reports the damage occurred, they can (an usually do from what I've seen) void the warranty and out-of-warranty eligibility.

Advising someone to DIY or unauthorized repairs is irresponsible, doubly so if you don't make the above very, very clear.

If Apple sees that the phone has been opened and there is any damage to the phone, regardless of how the customer reports the damage occurred, they can (an usually do from what I've seen) void the warranty and out-of-warranty eligibility.

Then this is unwritten policy that does not follow from any warranty documents.

Advising someone to DIY or unauthorized repairs is irresponsible

What if Apple does not offer at all the data recovery (which it does not)? Disconnecting battery is not "repair". Two posts ago it was even called "damage" (which also is not) 🙂