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apple pay app says card not supported.. contacted my financial institution and they say card is supported. What now?

Apple Pay set up issues

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Posted on Sep 12, 2017 1:56 PM

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Question marked as Top-ranking reply

Posted on Sep 13, 2017 5:50 AM

Hi


In order to add a card to Apple Pay, the card must be a supported card from a participating issuer.


Not all cards that are issued by any given participating issuer are necessarily supported for use with Apple Pay.


I suggest that you contact your issuer again to check.


If the card is confirmed as being supported, then I suggest that you contact Apple Support for assistance:



More information:

Set up Apple Pay on your iPhone, iPad, or Apple Watch - Apple Support

Get help adding cards to Apple Pay - Apple Support

Apple Pay participating banks in Europe - Apple Support

Apple Pay participating banks in Canada and the United States - Apple Support

Apple Pay participating banks and card issuers in Asia-Pacific - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 13, 2017 5:50 AM in response to Davidwaynedavis

Hi


In order to add a card to Apple Pay, the card must be a supported card from a participating issuer.


Not all cards that are issued by any given participating issuer are necessarily supported for use with Apple Pay.


I suggest that you contact your issuer again to check.


If the card is confirmed as being supported, then I suggest that you contact Apple Support for assistance:



More information:

Set up Apple Pay on your iPhone, iPad, or Apple Watch - Apple Support

Get help adding cards to Apple Pay - Apple Support

Apple Pay participating banks in Europe - Apple Support

Apple Pay participating banks in Canada and the United States - Apple Support

Apple Pay participating banks and card issuers in Asia-Pacific - Apple Support

apple pay app says card not supported.. contacted my financial institution and they say card is supported. What now?

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