Can scratches on the aluminum case watch 2 be repaired? Apple care does not cover this damage

It is possible that you have only scratched through the fingerprint-resistant, oil repellent coating. It is normal for this coating to wear away under normal use, but it may have become scratched without damaging the screen beneath.

Whether you have scratched the screen or not, Apple does not recommend using cleaning products or polishing or buffing the watch with abrasives; these will wear away the coating and may also (further) scratch the display.

Unless the issue is due to a manufacturing defect, cosmetic damage - including scratches - is not covered under Apple's Limited Warranty (or AppleCare+). Your watch may be eligible for chargeable, out-of-warranty service.

I suggest that you contact Apple Support (mail-in service may be available), make a Genius Bar reservation or visit an Apple Authorised Service Provider with a view to having your watch inspected and to establish any available service options, likely timescales and cost:

• Contact - Official Apple Support
• https://twitter.com/applesupport
• http://www.apple.com/retail/geniusbar/
• https://locate.apple.com

Otherwise, a good quality screen protector (of the thin film type) may be effective in obscuring or reducing the visibility of the mark, as well as in providing some measure of protection against future damage. You may wish to consider, for example:

• http://www.zagg.com/us/en_us/shop-by-device/apple-watch-accessories
• https://www.armorsuit.com/pages/apple-watch

Hi

No, I'm afraid not.

Your Apple Watch casing has an anodised aluminium coating, which cannot be restored.

To avoid further damaging the casing and to ensure that your Apple Watch maintains all functionality, Apple also advises that you should not polish or buff your Apple Watch with abrasives.

Apple's instructions for cleaning and handling your Apple Watch are detailed here:

• Cleaning your Apple Watch - Apple Support
• Important handling information

You're welcome!

Apple does not currently offer either a trade-in program or an upgrade program for Apple Watch.

You may wish to consider selling your Apple Watch privately and putting the proceeds towards your new purchase.

If doing so, be sure to follow Apple's instructions for unpairing your Apple Watch and turning off Activation Lock, such that it is left ready for a new user to set up as their own:

About Activation Lock on your Apple Watch - Apple Support

Just so you know, Apple has no trade-in program for the Apple Watch.