iTunes 12.7

Just updated to iTunes 12.7 and now i can't find my apps. Where did my apps go?

MacBook Pro, OS X El Capitan (10.11.6), Mid 2009

Posted on Sep 12, 2017 5:27 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 12, 2017 6:41 PM

From linked Apple article above.


"The new iTunes focuses on music, movies, TV shows, podcasts, and audiobooks. Apps for iPhone, iPad, and iPod touch are now exclusively available in the new App Store for iOS. And the new App Store makes it easy to get, update, and redownload apps—all without a Mac or PC."

138 replies

Sep 13, 2017 2:50 PM in response to Lawrence Finch

Lawrence Finch wrote:


woodmeister50 wrote:

All over WiFi that are about as secure as leaving my car windows

open and keys in the ignition at an airport when I go away for a week.

Not true. iOS uses SSL-encrypted communications for all interactions over WiFi, and requires apps to do so also, so you information is still safe, even on open WiFi networks. And, if you are at home, presumably you have enabled WPA2 encryption on your router, so you have double protection; both the router's encryption and the iOS SSL.

Thank you for that clarification.

Sep 14, 2017 5:00 AM in response to Svenborg

No kidding. Did they actually THINK about this before they made the change?


I have perhaps a dozen apps that have file storage capability. I used to be able to drop a PDF from my Mac in Finder to, let's say, Adobe Acrobat reader. So how do the fascists at Apple allow me to do that? Where is the documentation? Why was there ZERO warning about this loss of capability!?


ROTTEN apple.

Sep 14, 2017 6:19 AM in response to Mark Hunnibell

Mark Hunnibell wrote:


No kidding. Did they actually THINK about this before they made the change?


I have perhaps a dozen apps that have file storage capability. I used to be able to drop a PDF from my Mac in Finder to, let's say, Adobe Acrobat reader. So how do the fascists at Apple allow me to do that? Where is the documentation? Why was there ZERO warning about this loss of capability!?

Throwing the word "fascist" around so lightly is insulting to the people who have died under fascist regimes.

Sep 14, 2017 6:34 AM in response to IdrisSeabright

There was no intent on my part to denigrate or insult anyone who died under fascist regimes. I think perhaps your view of fascism is narrower than the actual meaning of the word (according to https://en.wikipedia.org/wiki/Fascism):

Fascism is a form of radical authoritarian nationalism, characterized by dictatorial power, forcible suppression of opposition, and control of industry and commerce...

In this context, I stand by my use of the term; Apple is inflexibly dictating how people use its products by forcing them to use them in one way with the intent of "controlling industry and commerce."

Sep 14, 2017 6:39 AM in response to Mark Hunnibell

Mark Hunnibell wrote:


There was no intent on my part to denigrate or insult anyone who died under fascist regimes. I think perhaps your view of fascism is narrower than the actual meaning of the word (according to https://en.wikipedia.org/wiki/Fascism):

Fascism is a form of radical authoritarian nationalism, characterized by dictatorial power, forcible suppression of opposition, and control of industry and commerce...

In this context, I stand by my use of the term; Apple is inflexibly dictating how people use its products by forcing them to use them in one way with the intent of "controlling industry and commerce."

You're still trivializing the term. You appear to be ignoring the first part of the definition "radical authoritarian nationalism". Apple is not a country. They are a manufacturer of consumer luxury goods who has every right, in a capitalist system to change their product as they see fit.

Sep 14, 2017 7:09 AM in response to IdrisSeabright

I guess we will simply have to disagree. You think it is fine for Apple to radically and authoritatively alter how you can use equipment they have already sold to people. I don't. Hopefully, you understand what irony means and may even be bright enough to understand the relevance. Here's Apple's 1984 advertisement announcing the Mac:


Apple - 1984 - YouTube


Unfortunately, I am not the first person to point out the irony in Apple complaining in 1984 about heavy-handed corporate control of the computing environment... and using "fascist" to characterize Apple's conduct:



But... by all means... ignore the message and attack the messenger. As I said, I stand by my use of the term.

Sep 14, 2017 9:57 AM in response to John Pisani

This change is very bad even in principle (it wasn't broke, so why fix it?), and doesn't even work as advertised. My phone tells me there are 2 updates pending, CamScanner and TomTom Europe, but the App Store says there are no updates. This might imply that only Apple apps will be picked up by the App Store, already bad enough, or maybe that the "update via App Store" part of this simply doesn't work. Bad, bad, bad!!!

Sep 14, 2017 10:59 AM in response to John Pisani

I hate this update!! I have hundreds of apps on both my iPhones and iPads. How do I rearrange pages of folders in one step? CAN'T! How do I restore from my Mac instead of hours or days via wifi? CAN'T! I was going to purchase a new iPad Pro and an iPhone X. Now I will just wait until my iPhone and iPad die because apple thinks my time isn't worth anything. They just lost over $2k from just me!!! I bought in to the Apple ecosystem for ease of use. This update stinks!!!

Sep 14, 2017 12:30 PM in response to John Pisani

How about a simple fix? Why doesn't Apple just take the former Applications section from the pre 12.7 iTunes and rename it iOS applications and allow us to download the program to the new macOS High Sierra? That would solve everything. Those who don't want to use their computers can do nothing, and those who want the convenience of the previous Applications section of iTunes will have an alternative.

Sep 22, 2017 6:21 AM in response to John Pisani

If I were to write a letter to Mr Tim Cook, below are some of the things that I would put into it.....

People bought into the Apple eco system because their products are not only slick and beautiful but also easy to use, without sacrificing privacy, however this 12.7 iTunes update is far from what we normally expect of an Apple product, it may be considered beautiful by some, but it is not as easy to operate as we have come to expect from Apple.


Why the update? Lord only knows! Maybe it does have the safety that one would expect, maybe from the developers point of view it fits very nicely into Apple’s eco system, but I can tell you, it is far from easy! It may fit into Apple’s eco system, but it does not fit into ours!!

Yes there are work arounds, but why, this late in the game, do we need work arounds?

Why, after paying so much money for this kind of product, this level of technology , do we need work arounds?

Yes people say we can still drag and drop, using iTunes,but one has to know specifically where and how, who knows, how long that will be supported though, given the desire to have everything in the Cloud!


Yes comments were made that we should now use, or need to only use our devices to manage our apps or data, and maybe for some people that is a good way to go, but we have to remember that not everyone works in the same way....

We also have to remember that today’s population is getting older,

I belong to the baby boomer generation, and believe me, there are a lot of us, and so on an iPhone or iPad, even though we may use them for media consumption, using them to manage data is another thing altogether, using them to manage our data is not the way we want to go!

I can tell you that backing up and managing our data on a computer is much easier for most of us... given the size screen etc.....


( Just so you know, most of the time, I do not use my phone to browse the App Store for new apps, I use iTunes through a Computer! )


Not to mentioned that not all of us have unlimited internet!

So imagine if a person has hundreds of apps that he has purchased from Apple’s store? I am sure that some have more!


What if this person has to set up a new phone or iPad?

Do you see this person using his bandwidth to do this? Syncing from the App Store all his purchases? I think not!

So having your apps managed on a Computer is the easier not to mention, faster way to go Mr Cook...


Not to mention, that we do not always need all our apps at the same time, so for some of us, we may want to leave on our computer, the ones we don’t need, until we do,

Now you may say that the iPad takes care of that, that today you can offload all of your unused apps to the Cloud until you need them.. but if this app becomes unavailable in the App Store sometime in the future? What then?

According to Apple we will not be able to download them ever again!! So where do you see the value in that? Especially if you have paid good money for these apps?

No, like many, having them on your own computer, managing them yourself seems to be the better way to go!! At least the safer way to go, by far!!

I personally have apps that are still compatible with iOS 11 but are now not on the App Store, so where will that leave me, if I use the update 12.7 for iTunes?


How disappointing and sad, especially from a company that prides itself on making things easier for us consumers!

Why not give us the choice to switch back and forth, to be able to go one way or another?

That way everyone will be satisfied!!

Please reconsider this update!!

Thanks in advance......

Yep, this is part of what I would say, if I had the chance...

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes 12.7

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.