iTunes 12.7

Just updated to iTunes 12.7 and now i can't find my apps. Where did my apps go?

MacBook Pro, OS X El Capitan (10.11.6), Mid 2009

Posted on Sep 12, 2017 5:27 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 12, 2017 6:41 PM

From linked Apple article above.


"The new iTunes focuses on music, movies, TV shows, podcasts, and audiobooks. Apps for iPhone, iPad, and iPod touch are now exclusively available in the new App Store for iOS. And the new App Store makes it easy to get, update, and redownload apps—all without a Mac or PC."

138 replies

Sep 22, 2017 6:55 AM in response to IdrisSeabright

My guess is that he knows where he would write, but has concluded (as have I) that the "Infinite Loop" is next to a black hole into which any form of feedback or criticism of Apple is immediately sucked into... never to be seen or understood, much less replied to. So he posts it here... on discussions.apple.com... where I am sure that Apple has absolutely no means to monitor this or any other social networking system for commentary that is critical of their products or services. So Apple knows about it. They just don't give a crap what we think. They know what is right and you can suck it if you don't like it.

Sep 22, 2017 7:06 AM in response to Mark Hunnibell

Mark Hunnibell wrote:


My guess is that he knows where he would write, but has concluded (as have I) that the "Infinite Loop" is next to a black hole into which any form of feedback or criticism of Apple is immediately sucked into... never to be seen or understood, much less replied to. So he posts it here... on discussions.apple.com... where I am sure that Apple has absolutely no means to monitor this or any other social networking system for commentary that is critical of their products or services. So Apple knows about it.

No on from Apple reads the posts here unless 1) they are reported to the Hosts for violations of the Terms of Use or 2) an engineer has been tasked with getting examples of a specific problem. You can be assured that they didn't read that.


Feedback given in the proper channels does get read. I realize it's unsatisfying not to receive an answer as one might here. However, it would seem to me that getting your point to Apple is really more important.


http://www.apple/com/feedback

Sep 22, 2017 8:44 AM in response to turingtest2

Interesting. I appreciate your response. That would be at least a partial relief. Are you saying that if I've made changes to my apps (added, deleted,moved) since changing to 12.7, that 12.7 is backing up those changes and would restore those changes to a new phone? If so, can you direct me to where I might see proof of that in a directory on my Mac? Currently, I know of only one location - in my users/.../iTunes/Mobile Applications folder and my folder's list of apps only has the latest date of a month ago - the last time I backed up with iTunes 12.6. It doesn't reflect any dates of backups I've done with 12.7. I believe in your confidence, TT2. But I would also like to see proof with my own eyes. Could you please tell me the where the the file is that would show me, if not the apps, perhaps a snapshot of all the apps and their organization as of a backup with 12.7?


This would be a relief, if true, as I worry about all the many circumstances in which my phone may need to be restored completely.

Sep 23, 2017 5:30 PM in response to Goldwah

Goldwah wrote:


The problem is music has tiny bandwidth an app can br hundreds of mb. I only get 30gb a month and updates to 6 linked devices eats my bandwid

The problem is that unless the 6 devices are identical each app will have a different version for each device due to app thinning. So you will still need to download as many copies as you have different types of devices.

Sep 23, 2017 5:40 PM in response to Lawrence Finch

Yes but i get to choose if it happens on cheaper bandwidth. Currently im often being asked to do it on a cellular hotspot, wheteas normally the apps were set to auto update in itunes and wifi sync when i get to my home network.


Most countries dont have cheap or unlimited bandwidth. Cellular data here is $10 a gb on average my plan has an allowance of 28 gb, my home plan has 30gb then shaped to 128kbps.... this is in a first world country not some remote desert

Sep 23, 2017 6:21 PM in response to Joseph Watt

Deleted iTunes and all associated files in library. Then restored to earlier iTunes version from Time Machine . The earlier version would not open, kept getting error that library was created by newer version of iTunes and tried to force me to update.... So deleted the earlier version and just restored to current 12.7. Now I lost all music and files in iTunes that were not purchased from iTunes. What a mess. Will have to manual import content back into iTunes manually from back up. Would not advise people to delete iTunes unless they want to end up with a mess 😟

Sep 23, 2017 9:12 PM in response to IdrisSeabright

Idris - Then Apple should give us an app managing app on the Mac. Just because you don't mind the change doesn't mean it doesn't have a major impact on many users. Not only did I lose app control with iTunes 12.7, I lost my videos (which I could recover with a lot of work) and many old podcast episodes (which are gone forever). For most of us, the new iTunes is a major blunder.

Sep 28, 2017 6:32 PM in response to John Pisani

This update is the worst thing to happen to a product since Coca-Cola released New Coke! You want to focus on something, focus on this. The last time that Apple did a major update on the Mac OS where Apple thought that iCloud back up and storage was going to be a big hit, it lost tons of data for Apple customers! Go figure. Now Apple wants to lose tons of functionality for their customers by going this route? They must be kidding. Next time I'm getting myself an Android phone.😮

Sep 28, 2017 6:23 PM in response to IdrisSeabright

Nope. No way. Done this, been there before when Coca-Cola released the new Coke. Paaaaaleeeese! People thought that it was going to be the greatest thing. It fell flat on its back. Also, remember that great OS release where Apple thought it was a good idea to migrate files to iCloud without full explanations of what was going on? People suffered tons of data loss because Apple tried to make a quick buck off of iCloud storage. This is going the same way. Can't you see that???

Oct 9, 2017 12:40 PM in response to gbdoc

My biggest gripe is having to totally depend on the internet and Apple

servers to recover an iDevice from some failure.


Right now, I have all all my data, my music, all my apps, and movies and

the last iOS installer on my Mac. If my phone goes south for some reason,

have everything available right in front of me to restore my phone (and back ups

of all that as well just in case). I don't have to sit there with my fingers crossed

hoping that my internet connection doesn't burp, or Apple servers are available,

or Apple servers haven't slowed to a crawl, or Apple servers hiccup and leave me

with an iBrick.


Edit:

Then again, the whole industry wants us to live from the cloud

not not have anything on our devices.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes 12.7

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.