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Why does my apple watch auto shut off?

For some reason my watch just auto shut off then reboots itself after 2-3 mins

Posted on Sep 12, 2017 9:34 PM

3 replies

Sep 13, 2017 7:14 AM in response to PurplejinG

Hi


It is not normal for your Apple Watch to turn off unexpectedly.


Whilst I can't say why it is doing so, the following steps may help to prevent the issue from recurring:


Restart both your iPhone and your Apple Watch, turning both off together, then restarting your iPhone first:


Test by removing apps:


Unpair and re-pair your Apple Watch:


If the issue then still persists, I suggest that you contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider with a view to having it checked and, if recommended, serviced:


Apple Watch Service Answer Center - Apple Support


Be sure to keep your Apple Watch within the normal operating and storage temperature ranges and also keep in mind that it is normal for Apple Watch, the charging cable and the USB power adapter to become warm when charging your Apple Watch:


Keep Apple Watch within acceptable operating temperatures - Apple Support

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Why does my apple watch auto shut off?

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