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iTunes 12.7 play count not updating

And once again, the plays counter doesn't work.


Apple never learns. iTunes still is clunky, slow, and buggy. Get with it Apple. Raise your software bar to the same level as your hardware bar.


The fix for plays in iTunes prior to this release was to turn off cross fade. But even that doesn't work this time.


Anyone found a solution?

Windows 7, iTunes 12.7.0.166 32-bit

Posted on Sep 15, 2017 8:34 AM

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Posted on Sep 22, 2017 3:24 PM

I can confirm that this fixed the problem for me. Steps I took:

1. Deauthorized computer

2. Signed out of iTunes

3. Restarted computer

4. Opened iTunes and tested - play count worked

5. Signed back in to iTunes - play count still worked

6. Reauthorized computer - still worked

7. Uncrossed fingers and exhaled

138 replies

iTunes 12.7 play count not updating

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