I have a bill on Record Stores in amt of $27.95 I do not tecognise
I have a bill in amt of $27.95 identified asRecird Dtores on Sept 16, 2017
i do not recognise this purchase
Please advise
thank you
iPad Pro Wi-Fi
Hi
If you are referring to a message that you have received, rather than to an actual charge to your payment method, then - to check whether an email or message is, in fact, from Apple - follow Apple's instructions here:
- Identifying fraudulent "phishing" email - Apple Support
- Identifying legitimate emails from the iTunes Store - Apple Support
To check your past purchases:
- On an iPhone or iPad, follow the steps here:
- If you have access to a computer, you can instead follow these steps:
See your purchase history in the iTunes Store on a Mac or PC - Apple Support
If you have opened a phishing email or message (which is designed to trick you into disclosing personal information such as your Apple ID, password and/or payment details to a third-party), then:
- You should not reply to it, visit any linked website or enter any information there.
- If you have already entered any information into a phishing website or otherwise provided the sender with any information - or if you are concerned that your Apple ID may have been compromised - then follow the steps here:
If you think your Apple ID has been compromised - Apple Support
- If you need further assistance, contact Apple Support:
Contact Apple for help with Apple ID account security - Apple Support
- To report phishing attempts to Apple, follow the instructions here:
http://www.apple.com/legal/more-resources/phishing/
If you have actually been charged for that amount and do not recognise what the charge relates to, then:
- Follow the instructions here:
iTunes Store charges on bank, credit, and debit card statements - Apple Support
- If you still don't recognise the charges, then contact iTunes Support for assistance:
(I'm afraid that no-one here can look into your billing issue to assist you directly. This is a user-based technical support community - you are not talking to Apple here).
