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error 9039

When trying to sign in to iTunes store i get errors 9039 and 11571 and 42408-

anyone know what this is and how to fix it?

I also get a sign in loop, but can see my library.

I am running iTunes 12.7.0.166

Imac, Mac OS X (10.4.9), Windows xp laptop

Posted on Sep 19, 2017 9:52 AM

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Question marked as Top-ranking reply

Posted on Jan 5, 2018 7:41 AM

I had error 9039, can't access iTunes Cloud Library. Top-right icon kept circling (for days) and podcasts wouldn't update.


I went to: Account > Sign-out... Signed out of iTunes. Quit iTunes and restarted it. Signed back in (Account > Sign in...) and the problem cleared up. No more error, and podcasts started to show again.


GL!

1 reply
Question marked as Top-ranking reply

Jan 5, 2018 7:41 AM in response to nyjimmy

I had error 9039, can't access iTunes Cloud Library. Top-right icon kept circling (for days) and podcasts wouldn't update.


I went to: Account > Sign-out... Signed out of iTunes. Quit iTunes and restarted it. Signed back in (Account > Sign in...) and the problem cleared up. No more error, and podcasts started to show again.


GL!

error 9039

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