You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

âș If you can't accept iCloud Terms and Conditions... Learn more >

âș If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: jono91702
jono91702 Author
User level: Level 1
38 points

iOS 11 touch screen issues 6S

After installing iOS onto my iPhone 6S I go to input my passcode and the touch screen does not work. I've hard reset my 6S more than 15 times. One of those times I got the touch screen to work. I was able to unlock the phone in. I had to reboot for some reason and the issue is back. I did not have this issue with my phone AT ALL before iOS 11 today. Except with the beta. Now I am stuck hard resetting my iphone. Does anyone have a solution for this issue?? Anyone know to downgrade back to iOS 10.3.3?


Update: Just got it to work after 10 more hard resets. I log in. After a while the screen goes back to passcode and the touch screen stops working again...WHATS GOING ON? I can unlock the phone using touch but that's about it. I'm getting tired of these software issues...

iPhone 6s, iOS 11

Posted on Sep 19, 2017 1:37 PM

Reply
Question marked as Top-ranking reply
User profile for user: hsudog
hsudog
User level: Level 1
9 points

Posted on Sep 19, 2017 1:53 PM

I am having the same problem iPhone 6s 64GB. Was working fine under 10.3.3. After update to iOS 11, the touch screen is non-responsive. Have updated from itunes 3 times, and many hard resets, and nothing works.

View in context
154 replies

iOS 11 touch screen issues 6S

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up