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iPhone SE Touch Screen Problem IOS 11

I just upgraded my SE to IOS 11. Now the touch screen is hard to use. I have to hold things down for a long time and typing is almost impossible. Games don't work because touch is difficult.

iPhone SE, iOS 11

Posted on Sep 19, 2017 5:19 PM

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Posted on Sep 20, 2017 10:50 AM

Hi there, oldovergrad!


Thanks for reaching out to the Apple Support Communities! It sounds like you are having issues with your screen on your iPhone SE. I suggest checking out this article with steps to Get help with the display on your iPhone, iPad, or iPod touch . This article will give you the best steps to try along with what to do if you continue to have issues with the screen.


Have a great day!
36 replies

Nov 19, 2017 2:56 PM in response to oldovergrad

I bought an iPhone SE 32GB last week, exactly the same problem: it's very hard to hit some buttons towards the edge of the screen. And in general there is a lack of accuracy in the upper part of the screen. For example, I go to the App Store, enter some text in the search field, then try hitting the little cross to erase the text, and it takes me ages to do that. It's so frustrating... I hope it's a software issue (bad "feature") that Apple will solve asap.

I did an interesting test to "see" the problem by displaying the tapping: go to Settings, General, Accessibility and activate the AssistiveTouch. Open AssistiveTouch (tap on the new AssistiveTouch floating icon), then Custom, then create a new "Single-Tap" action (when asked for recording the new gesture, just single-tap the screen and save, and name it Single-Tap if you want). Now select the new Single-Tap gesture and try it out.

iPhone SE Touch Screen Problem IOS 11

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