I have an iPhone 6 Plus. After I upgraded today to iOS 11, the phone won't play my personalized ringtones. They are still there and will play when I look at them in Sounds/Ringtone and one of them still shows as the selected ringtone, but when a call comes in, it goes to the default Opening. Any ideas?
iPhone 6 Plus, iOS 11
Folks, I'll post once more in case some of you missed it. I synched with iTunes via sync cable. After synching, go to Settings>Sounds & Haptics>Ring Tone. Scroll to very top. Download All Purchased Tones. Worked for me when I did the first upgrade of iOS 11. Same thing happened when I upgraded to 11.2.6. Repeated the synching process and all ringtones restored.
No, there was an iOS update today and it's 11.0.2 and it won't do anything for ringtones.
I signed out of my Apple ID and signed back in and can’t preview songs or tones. There is seriously something going on..
Yes, on my 7 the ringtone plays under Sounds but I get default tone when the phone is actually called.
Thanks! Feedback submitted.
Tried it and custom ringtone still does not work.
I’m on iOS 11.0.2
There was no indication in the 11.0.2 release notes that this update was going to address ringtones to begin with.
No there was no problem before this update. Nothing to address previously.
You’re right. Update did not help
Tried to fix the problem by transferring purchases and then syncing tones back?
same thing here
I hope this bug is fixed quickly so I can use the ringtones I paid for! Otherwise I will be done with Apple and get an android!!!
I tried it , my phone is 11.02 , the touch is ok 🙂
@psd31047, please revert this thread to unsolved since the "solutions" posted by @i_rina have already been disproven by multiple users. Thanks.
Is it possible to take the "Solved" off this thread, as it really isn't?
Can't play ringtone in iOS 11
