After upgrading my iPhone 7 Plus to iOS 11, updating people (i.e., face recognition) takes forever in Photos. Leaving the phone connected to power and locked all night doesn't resolve this.
Is this normal?
iPhone 7 Plus, iOS 11
Wonder if you ever resolved your updating issue. I had the same issue but today I resolved it. Hope this works for you if you haven't.
Today I noticed a few People would say "Review" on the top of screen after going into a specific person. So I went thru all the people in the album and clicked to review wherever it popped up. Locked and plugged. Within 15mins the Updating is gone at the bottom of all the People as well as in each specific person.
Wonder if you ever resolved your updating issue. I had the same issue but today I resolved it. Hope this works for you if you haven't.
Today I noticed a few People would say "Review" on the top of screen after going into a specific person. So I went thru all the people in the album and clicked to review wherever it popped up. Locked and plugged. Within 15mins the Updating is gone at the bottom of all the People as well as in each specific person.
Do you have Photo issues on your MacBook end? I forgot to mentioned, I removed identifying by name anyone with only one photo as these were the one on my iPhone 8 that indicated "Updating..." and never did overnight. Using my MacBook, I basically removed the names on those people with only one photo, leaving it "Unnamed." All the updates on my iPhone 8 completed within 15 minutes.
Leaving the phone connected to power and locked all night doesn't resolve this.
It may take several nights, if your photos library is very large and contains many videos.
Photos is not only scanning for faces but also for trying to analyze the photos for categories like birthdays, pets, kids, sunsets, etc.
I only have 15k photos and 266 people, but on my Mac it ended up taking a long time, then I worked out it was 'stuck' in some way shape or form. So I shut down Photos and started again, that seemed to get it back on track. However in the end, my libraries weren't totally synching, so after backing up the library file, I deleted it and re-downloaded, which took 24 hours, but Photos across iPhone, iPad, Mac and MAcBook are now all the same!
Mine's been trying to scan photos for about a month on iPhone X. It's on 19,000 out of 65,000. I think it might finish before I get the iPhone 11 next year.
I like google's way of doing everything in the cloud much better. It will eventually be smarter and better than Apple's per-device approach. Only names and some meta data sync on iCloud, but processing are all done on individual devices.
I wish there's a button to force scan with 100% CPU power. So at least it can be done.
Both my iPhone and a Mac have been in this state for me _ever_since_ iOS and MacOS were upgraded (pushing three weeks for iOS). I have ~50K pictures/videos but also 100/100 internet, so I don't think it is a bandwidth issue. I am resetting expectations and no longer expect it to ever finish or add much value, which is too bad as this is the most relevant improvement in Photos for me for both platforms (if I could go back to iOS 10, I probably would. Much more stable).
Import to note the distinction between 'Scanning photos' and 'Updating People' – seems like these are two separate stages. My devices appear to have finish scanning photos but gets stuck updating People.
This has been happening to me since the iOS 11 public beta. Faces/People used to work fine, and now it seems to have scanned my entire library (no more "To continue scanning, lock your iPhone") however the message at the bottom of the People screen has read "To finish updating your people, lock your iPhone and connect it to power." for months.
I recently tried this:
It completed, worked its way through about 15,000 images/videos. Still that message appears on all iOS and macOS devices using iCloud Library: "To finish updating your people…"
I have no idea what's happening, but I loved this feature and used it a lot. Super disappointed. It would make sense to me that this would be a server-side issue if all devices are showing it – so I'm holding off resetting my whole iPhone because I don't know what good it would do. Gonna contact Apple support about it soon, but not expecting much. Anyone actually tried that yet?
I had to do this manually from my MacBook. In Photos under Library, People I only had 200++ people and I simply went into People I knew only had 1 photo as I recently identified/labeled them. Double clicked on the photo and took out their name on their faces, leaving the face labelled "Unnamed."
I had the ios11 beta, and then full release. Still showing “updating people“. It’s been weeks. Something wrong. Have 30,000 photos
I'm having this problem too. I upgraded to iOS 11 on day 1. It's now the 18th of October and it still says it's updating people. The phone has been plugged in every day overnight. This can't be right. It's been almost a month!
Upgraded to iPhone 8 Plus and it has been doing it for 24 hours (connect to WiFi and very fast, stable internet) and seems stuck at ‘analyzing library 2%’. Normally I wouldn’t mind if this was a background project, but it drastically slows down photos loading in iCloud Photo Library when I have pictures added in photos on Mac or the iPad. I guess it’s just a long waiting game. Additionally, in photos, it’s consfsntly ‘updating’.
Has anyone else had success with the "updating people" process resolving over (long) periods of time? Tips for things that perhaps got it "unstuck"?
I'm having the same problem on my iPhone 7 Plus. I don't use iCloud Photo Library and only have about 1500 photos on my phone. I've left it locked on powered like it says at the bottom of the People album for several nights. I've restarted my phone, force quit Photos multiple times and still have that message. Is there a way to stop that process and restart it?
I'm still getting the message "Updating People...To finish updating your people, lock your iPhone and connect it to power."
I thought I would completely erase my iPhone and restore from an iTunes backup. But when I went to erase the iPhone, it received this message: "Documents and Data Are Being Uploaded to iCloud. If you erase now you will lose documents and data that are being uploaded to iCloud." I then have three choices: Finish Uploading Then Erase; Erase Now or Cancel.
I went head and chose Erase Now. I don't use iCloud for Photos and can't think of anything that should be uploading. After erasing and restoring, I'm still getting the Updating People message. It's really frustrating.
I connect mine to power and WiFi ever single night and I have had this problem for months. I first noticed it right before thanksgiving and nothing has changed. I know it is supposed to take a long time, but I don’t think weeks upon weeks is what anyone is considering reasonable even for a long time. Any other suggestions?
Updating people in iOS 11 Photos takes forever
