Text messages are not in order and I am not getting notified of new text messages

Just updated to iOs 11 last night. This morning my settings are all undone. The one that has me stumped is that my text messages are totally out of order. Any of my texts for a conversation are all lumped together at the bottom with all the replies above. It is confusing to read! I am also not getting alerted that I have new texts. Any suggestions?

iPhone 6s, iOS 11

Posted on Sep 20, 2017 7:34 AM

Reply
34 replies

Jan 10, 2018 1:29 AM in response to HartN

I had the same problem with the update for iOS 11.2. It turns out that once the downloading starts, you have to stay in the “Software Update” section for your phone to finish downloading and installing the update.


***For example: it’s like the “YouTube” app or website. Once you leave the YouTube page or exit the app, the video & audio stops playing.***


The iOS update works the same way.


My iPhone didn’t notify me that the update wasn’t 100% downloaded. I assumed the iOS update would happen on its own, because in older versions of the iPhone, the update ran automatically once you pressed “install”.


So go to your “Setting App” > General > Software Update. And you’ll notice that the iOS downloading isn’t finished. So stay in the “Software Update” section

for it to finish because the update process stops once you leave.

Apr 11, 2018 11:17 PM in response to HartN

I can help you with the text messages not in order part of your question. luckily our new employee worked in the technical support dept for Apple. She told me next time the iOS pops up DO NOT updated via iPhone. Go to your computer and open iTunes, connect your phone with iTunes sync, backup, & update iOS. Once I did that, problem solved!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Text messages are not in order and I am not getting notified of new text messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.