iOS 11 iPhone icon labels missing in dock

After iOS 11 upgrade, for Phone, Mail, Messages and Safari icons, the labels are missing when these icons are in the dock.


Can I add the labels back?


Thanks

Posted on Sep 20, 2017 7:48 AM

Reply
43 replies

Sep 23, 2017 8:38 AM in response to garywi

Actual answer to your question, as supposed to a justification of why the labels are missing ...


no, you cannot add the labels back.


There is a funky workaround where you can enable restrictions, toggle an app on and off, and if that app is on the dock, the label will appear. It seems more like a bug than an actual solution, so the answer still stands, the labels cannot be added back.

Oct 2, 2017 7:52 PM in response to panchososa694

Design defects are bugs. If your design for, say a function to compute factorial, is incorrect, and the code precisely implements the (bad) design, it is a buggy function. For software that exists to serve human users, the facility with which those human users can successfully interact with the software is of primary importance. Really, it is the most important thing, because if the software's function is to allow a human user to do something, and the human user can't readily do that something, then it is a significant failure.


Software outfits that build software for human interaction who understand these things tend to build beautiful and highly usable software. In contrast, outfits that treat the human interaction aspect of their software design as a not as important or meaningful as algorithm design or the coding itself, tend to build difficult to use and unpleasant software. The consequence of this in commercial software is user generated system failures because of mis-understanding of the correct use of the system, or delays in implementation or operation due to difficulties in installation, configuration, and use of the system.


It is the hope of the professional human interaction design community that everyone associated with software development for human users understands the fundamental importance of successful human interaction models. In other fields of design, this is sometimes better understood perhaps because the implementations are physical in nature. For example, to the extent aircraft controls are designed to be used by human pilots, you would pay attention to their placement and actions. For a silly example, putting the "shut engine" button next to the "ask the flight attendant for coffee" button is probably a design that can lead to a rather adverse consequence.


You can get more information about human computer interaction design (aka human factors, aka computer human interaction) from the ACM CHI group, or proceedings from their annual CHI conferences. The IEEE has an analogous effort (with perhaps an even broader mandate) in the Systems, Man, and Cybernetics Society; they also have an annual conference. The point being, this is a serious topic in the computer science and software engineering fields, with serious attention from both academics and practitioners, and not to be dismissed as trivial.

Oct 3, 2017 3:40 AM in response to microranch

You're complaining about a mindset that has always existed in Apple's philosophy in one form or another. Whether is bad decisions in removing useful ports, or bad design such as no file system in iOS, or the entirety that is iTunes. If you feel as strongly about this as you do, why do you still buy their products? No one is forcing you to do so, nor is anyone forcing you to put up with their "design defects" and there are many other alternatives to each and every product that Apple makes. All in all, you're wasting your time and your breath, Apple is as likely to change this philosophy as both political parties becoming honest and upstanding.

Oct 3, 2017 8:35 AM in response to microranch

Hi microranch. You evidently have a very good understanding of human factors and user interface design, particularly its application to mobile devices. Instead of merely arguing in this technical support forum, you should put your thoughts and recommendations down in a letter and send it to Apple. Make them aware of these technical societies and conferences that thay could attend in order to advance towards your level of expertise. And certainly advise them of any possible accessibility issues they may have missed. I'm sure the Apple designers would welcome your help and advice.

Oct 22, 2017 5:29 AM in response to garywi

Me too. My brain works FAR better reading text than working our what icons are supposed to mean.


Apple - please don't go down the route of REMOVING options and forcing users to do things in the way you have dictated for them. I've seen many software companies do this before... and they have failed.


New features = good.

Removing options = bad.


It's things like this that make people regret updating their OS, or even refuse to update because the new version is WORSE with fewer options.


Does anyone know if Apple read these forums and actually take feedback?

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iOS 11 iPhone icon labels missing in dock

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