iOS 11 draining battery...

My iPhone 6 needs to be charged more often then usual ever since the new update... Has anyone else noticed their battery is draining faster with the new iOS 11 update ?

iPhone 6, iOS 11

Posted on Sep 20, 2017 9:10 AM

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Question marked as Top-ranking reply

Posted on Sep 27, 2017 6:35 PM

One step that can ultimately tell if your issue is your actual battery or software is to back everything up to iTunes/iCloud and restore to factory settings using iTunes.


If you restore using iTunes (more specifically iTunes on a computer, not going to Settings > General > Reset), it takes the entirety of your software off the phone and puts a "fresh" copy on. You can then set up the phone as new and sign into iCloud or add your internet accounts to get your contacts etc. back.


If your battery is fine after that then you know that your software was causing the battery drain.


You can call AppleCare and ask them to run a battery diagnostics and don't be surprised when they tell you your battery is fine, because most likely software is causing your battery drain.


I can confirm this works because I had the same issue and tested this per advice from an Applecare advisor and turns out this was true. The last time I backed up my phone was months ago so it was nobody's fault but mine for not backing up information that I needed.


Hope this clarifies things!

74 replies

Oct 11, 2017 9:10 AM in response to JASHIKO

hi,


i've reset my 6s several times, switched it off and disconnect background app refresh, mail push and localization apps. But nothing worked. i also send a twitt to Apple Support. They made me a remote analysis and told that my hardware is ok. After that they suggested me to make a backup and restore the iphone as new using itunes. I've done it but it still drains batt so fast... no apps running and 3% of batt in less than a minute. If batt shows 95%... i switch the phone off and when restarting it shows 97% and after that it starts going down to 95% or lower... it's like it can't read the batt capacity properly or something like that.


so first of all... for those who are thinking about going iOS11... i would think it twice... and take it easy until next patches.


so please Apple...

Nov 19, 2017 7:21 PM in response to nirmalsingh9

Hi,


were you an ios 11 beta tester ? if so, please remove the profile from settings>general>profile> ios Beta software profile. (just go and delete the profile and restore using itunes) This is what I did.


Also, please check the version updated on your phone, is it ios 11.1.2 updated ? If you follow the same procedure the latest ios firmware will be updated on your phone.


After restoring my battery stamina really improved, I have been using for the past three hours, the battery consumed is 7%.


However, I am still monitoring the performance.

Thanks

Sep 27, 2017 2:59 PM in response to Skuya

After the update, using the mobile just a few moments in the day, I got 30% (or less) in the end of the day. Just an example, today I openned a game "Trivia Crack" and just during the refresh of data... about 10 seconds, the battery drainned 4%. If I read 10 messages through safary browser, battery drain about 11% !

This update is very bad... Please fix it as soon as possible! Today I updated to iOS 11.0.1 but the problem continues.

Sep 30, 2017 7:47 AM in response to Skuya

I have the same issue! I'm on here for another reason (full bars for my Verizon LTE, but can't use internet off of WiFi), but my battery is drain way too fast. I had 70% battery when I left my house yesterday morning, I had iTunes playing, one app running background that tracks how long I've been walking, and was using an app to read. After 30 minutes the phone turned off. I didn't even get a 20% or 10% battery warning. Prior to the update I could have gone on a walk for hours with those 3 apps going and had no problems. So frustrating when something you spend so much money on isn't working properly.

Sep 30, 2017 8:10 AM in response to eemn825

Hi,

i installed the iOS 11.0.1 and first it seems a better performance in my iPhone 6S and APPs seems to run better without jumps. But the battery is still draining fast. I've reset the phone several times and also switched off... but it continues draining battery a lot of faster than in iOS 10.3.3. i think its running out the batt about 33% faster. I used to reach midnight with 6 screen hours and now its not capable to reach 4 hours and i've to charge in the afternoon using the phone normally without intense APP use.


I'm considering to downgrade to iOS 10.3.3. until a serious version of iOS comes.

I regret upgrading so fast to a X.0 version... it won't happen again.

Oct 7, 2017 5:55 PM in response to Skuya

After complaining to Apple Support about the problem; they did a full remote diagnostic of my 5s... The result was that the phone and the battery were 100% OK. They said to call back in 48 hours if the problem persisted.


Amazingly my battery usage is back to normal with NO LAG in performance. I'm not sure what the tech did with the phone but it is now working fine...!

Oct 8, 2017 8:05 AM in response to Skuya

I got a total of 35 min this morning. Started at 100%. Had 'Walk for a Dog' tracking my walk, Spotify playing, and was looking over emails. I've tuned off iCloud for the photos since I backup on my laptop daily, so there is plenty of room to backup my other stuff since I was worried not having enough room on iCloud for backups was part of my problem since it kept trying. I have all of the location services 'off' or 'while using.' Siri is off, I never use it. I was down to 1%. Seems that anytime I use anything that is streaming it drains. I got about 40 min the other night when I was using Maps. I will likely just go stop by the Apple Store this week to have them look over it. This is ridiculous, I've only had the phone for about 17 months.

Dec 7, 2017 4:41 PM in response to lance1125

I spent a couple days working up the Apple Support chain with a similar problem that appeared right after my ios11 download. After being told by a senior service rep that my ipad/battery passed two remote diagnosis I was then told after further review it was a “coincidence” that my trouble started after the download. Repair =$99 to $299. I am buying a Galaxy. Apple has lost it’s way and has become another “Dell”. I have been a Apple customer for years based upon reliability, simplicity and service. We pay a premium for this. Now they cannot update a device without damage, deny responsibility and default to the business of making a profit center out of repair. This is the kind of thing that signals time to sell APPL.

Dec 18, 2017 1:28 AM in response to Haze0008

Same problem here with my iPhone 6 (1yr 10 months old). After spending lot of time and effort with Apple Support - they finally suggested that I need to replace the battery. The Apple service center diagnosed my phone and confirmed that the battery is still in very good condition and therefore replacing the battery is not going to solve the problem. Problem is with the ios11 - its bugged.

So now I have lost faith in Apple. I have no other option but to trash this device and buy a new one. I am never going to buy Apple device ever again. And I would never recommend Apple to anyone.

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iOS 11 draining battery...

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