Notes app crashes with iOS 11 on iPad 10.5" 256gb 2017

Just bought 2 brand new 10.5" iPad Pro 256gb. One was updated to iOS 11 and the other is at 10.3.2. The Apple Notes app is crashing on the iPad with iOS 11 when either the Apple Pencil or a generic stylus is used to write. Using the keyboard in Notes works fine - just drawing is affected. Other note-taking apps such as Noteshelf work properly. The problem does not occur on the other (identical) iPad running iOS 10.3.2 - both the Apple Pencil and the generic stylus work properly without crashing.

iPad Pro Wi-Fi + Cellular, iOS 11

Posted on Sep 20, 2017 2:30 PM

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44 replies

Oct 30, 2017 5:54 PM in response to owlwhooman

I’m having this issue as well, running IPad Pro 2017, 512GB, iOS 11.0.3


This makes the app unusable at this stage as I‘ve had to ask Clients to pause a briefing while I wait for notes to unfreeze. I can imagine this would be a problem for students as well trying to keep up with the lesson. For a simple note taking app with only one pen, one pencil and a highlighter available (I’m assuming so the app stays simple and hassle free) this unfortunately kills it.

Oct 12, 2017 8:04 AM in response to owlwhooman

Hi,


I have the same issue


My iPad details are:


OS: IOS 11.0.2

iPad pro 256 GB

Apple Pencil



It has been 3 weeks now since I reported my problem(s) to apple, no solution yet.


I restored my iPad to factory settings through iTunes, setup as new iPad and did not restore any backups. That did not fix the problem.


Apple exchanged my apple pencil with a new one. That also did not fix the problem.


I am having the same issue in; Apple Notes, Affinity Photo, Notability, and Procreate.



I also did not have any issues when using IOS 10.3, only since updating to IOS 11 have I experienced the issue.



I would recommend, if you have not already done so, creating a case with apple support with your problems. They recently told me that they had not heard of any other user with the same issue. I since contacted them and provided a link to this forum posting.

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Notes app crashes with iOS 11 on iPad 10.5" 256gb 2017

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