Audio disappears from iOS 11 Screen Recordings when the video is uploaded

So, my most anticipated feature of iOS is finally here... Screen Recording, native, right in iOS.


Only one problem! As soon as you upload the screen recording to YouTube, Facebook, Instagram or even insert it into iMovie the audio disappears. Is anyone else experiencing this issue? Have you found a fix?

iPad Pro Wi-Fi + Cellular, iOS 11

Posted on Sep 21, 2017 5:38 AM

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Posted on Mar 5, 2018 2:36 PM

I have a teacher that is still having this issue uploading to YouTube. I was able to recreate it as well.


What I found is that if we transfer the recording to a laptop (we used AirDrop) and then uploaded it to YouTube, the audio would not play when viewing on YouTube. When we upload the recording directly from an iPad to YouTube, the audio would play when viewing YouTube.


So it looks like uploading the iOS recording via the iPad, directly to YouTube does work for us. We are both running iOS 11.2.6.


The additional problem my teacher had is that her recordings are a little over 20 minutes. The YouTube app on the iPad limits you to 15 minutes of video or 128GB. However, uploading via a web browser does not have this limitation. So, we went to YouTube in the mobile safari app on the iPad and uploaded the video that way.


We did have to have our iPads request the YouTube desktop site before we could get full functionality.


Sound and video played as expected via YouTube after that.


I did read there may be a way to increase your 15 minute upload limit. I will try it an report back.

44 replies
Question marked as Top-ranking reply

Mar 5, 2018 2:36 PM in response to HPeezy87

I have a teacher that is still having this issue uploading to YouTube. I was able to recreate it as well.


What I found is that if we transfer the recording to a laptop (we used AirDrop) and then uploaded it to YouTube, the audio would not play when viewing on YouTube. When we upload the recording directly from an iPad to YouTube, the audio would play when viewing YouTube.


So it looks like uploading the iOS recording via the iPad, directly to YouTube does work for us. We are both running iOS 11.2.6.


The additional problem my teacher had is that her recordings are a little over 20 minutes. The YouTube app on the iPad limits you to 15 minutes of video or 128GB. However, uploading via a web browser does not have this limitation. So, we went to YouTube in the mobile safari app on the iPad and uploaded the video that way.


We did have to have our iPads request the YouTube desktop site before we could get full functionality.


Sound and video played as expected via YouTube after that.


I did read there may be a way to increase your 15 minute upload limit. I will try it an report back.

Mar 5, 2018 3:23 PM in response to HPeezy87

I have some additional information regarding uploading from an iPad.


When we upload the screen recording using the YouTube app, there is no audio.


When we upload the video from the camera roll (using the share arrow) and choose YouTube, the audio works.


We did enable our accounts for Longer Videos (allowing more than 15 min), but the video would still not upload. Using the YouTube app, the video would give a generic, "Error processing file" message. I suspect it has to do with file size. When uploading the long video from the camera roll to YouTube, it gives us a message that says the video cannot be longer than 15 minutes (even though we have Longer Videos enabled).


If you are interested in seeing your YouTube settings, you can view them on your channel features page: https://www.youtube.com/features

Oct 5, 2017 10:21 AM in response to Jdoster06

Ok. Just tested my theory and I was even more off than I originally thought.


I was thinking that maybe the mic channel was another audio layer so maybe if I recorded system sound I would hear that but not my voice. It is even weirder than that though... if weirder is a word...


So, I recorded me talking while playing Super Mario Run this morning. As soon as I launched Mario Run music (as in music from my library) started playin along with the audio from the game. I opened control center and stopped the music from playing but as soon as I went back to Mario Run the music would start again.


Finally I just went with it and tried recording all the audio anyway. When I play file back on my iPad all the audio is there. My voice, the music track and all the music and sound FX from Mario Run.


However, when I upload to YouTube... are you ready for this? ...the only audio it grabs is the FX from Mario Run. It does not even have the background music or the music track that started playing in the background. Test for screen recording on iPad Pro - YouTube


Oh. And I just updated to 11.0.2 so I will check and see if anything is different now but not getting my hopes up yet.

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Audio disappears from iOS 11 Screen Recordings when the video is uploaded

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