Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone vibrating randomly

I noticed that after I updated to iOS 11 on my iPhone 7 Plus that it would randomly vibrate. Sort of like when you have a bad charge cable and it keeps connecting and disconnecting. However, it does this even when it’s not on it’s charge. In order to sleep at night I have to put it in Do Not Disturb mode. Does anyone know how to fix this?

[Re-Titled by Host]

Posted on Sep 21, 2017 10:00 AM

Reply
Question marked as Best reply

Posted on Oct 3, 2017 9:48 AM

Check your sound settings, because mine were altered after the update. In Settings > Sounds there is a "Sounds and Vibration Patterns" panel, and the "New Voicemail" and "New Mail" settings had been set to "Vibrate". Try turning those and any others you don't want back to "None".

24 replies

Oct 4, 2017 2:58 AM in response to Romerodm

For me it seems to be the haptics that is vibrating, not the normal vibrate.
It always happens when I charge my device and only when it is fully charge or near fully charged, around 1:40AM!


It is just like a faulty power cable or when you plug in and unplug the power cable.


Putting the device on silent doesn't help. Although my phone does not vibrate on silent the haptics for plugging in the power cable still happen.

Sep 22, 2017 11:10 AM in response to Romerodm

Hi Romerodm,

I understand that after updating your iPhone to iOS 11, you've noticed that it randomly vibrates. I'd like to provide some troubleshooting for your issue.

To begin, please restart your device:
Restart your iPhone, iPad, or iPod touch - Apple Support

If the issue persists, I recommend reinstalling iOS. Please be sure to create a backup of your data before you proceed:
How to back up your iPhone, iPad, and iPod touch - Apple Support

Although the title of this resource differs from your issue, please follow the steps under the section labelled "If your device turns on but gets stuck during start up". This will allow you to reinstall iOS:
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

Cheers!

Sep 22, 2017 3:42 PM in response to Romerodm

I have the same problem. It's so sporatic though that it certainly isn't worth me reinstalling my entire phone like a responder has mentioned. Maybe 5 times a day. I have a feeling we aren't alone and that a future update will correct. I will be upgrading to the 8+ from my 6 this week. My wife is taking my 6, so I will certainly check back here and see if it is resolved and report on if the factory reset ceases the issue.

Oct 13, 2017 10:39 AM in response to Romerodm

I had this issue. For myself, I figured out it had to do with the built-in mail app (which I never use because I use the GMail app).


The built-in Mail app was causing vibrations for every new email! So to stop this I just logged out of Mail by going to Settings -> Accounts & Passwords, then selecting my account tied to the Mail app and disabling "Mail".

Nov 2, 2017 4:08 AM in response to Romerodm

It’s because of the built-in mail app. Most of us are using the Gmail app and neglect that Mail app. The Gmail has Primary Social and Promotions options and we are [usually] only notified for the Primary.

So when a Social or Promotions email comes in, we don’t get notification from the Gmail and it’s the built-in Mail app that signals it.

You can sign out from that app or [maybe, if possible (never tried)] disable notifications from it. But I think, knowing this now, it won’t be annoying anymore. Sooo, no need.

Nov 4, 2017 10:10 AM in response to Consigliere2103

I have tried everything listed to resolve the random vibration problems and the only way to stop my mine from doing it is to turn off "Vibrate on Ring". If I switch that off, I no longer get the random vibrations. It has to be a software bug that showed up around 11.0.1. I am already on the 11.2 beta and the problem still exists. I can live with the phone not vibrating while ringing to alleviate the problem but I shouldn't have to. Apple needs to fix the bug.

Jan 9, 2018 9:22 AM in response to hkmd89

My phone rings randomly once I open the settings app even when it’s on silent, the problem came along with me from my IPhone 7 Plus to the iPhone X. I have spoken to the technical support and followed all the steps which they have provided but still didn’t solve the issue. They have suggested a replacement which I know for a fact that it will not resolve the problem.

iPhone vibrating randomly

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.