Pages files gone after iOS 11 update
Just updated pages after updating iPad to ios11. All my files are gone?
iPad (3rd gen) Wi-Fi + Cellular (VZ), iOS 9.3
Apple Event: May 7th at 7 am PT
Just updated pages after updating iPad to ios11. All my files are gone?
iPad (3rd gen) Wi-Fi + Cellular (VZ), iOS 9.3
I experienced a similar issue with Numbers files which were only stored locally on my iPad Air after updating to iOS 11.1.1. The files appeared to be there in the list when viewed through Numbers and through the Files app, but when you selected a file it would not open. When I attempted to create copy of the file, a message appeared that the file could not be found. I checked the files in Pages and they seemed to open without issue.
I thought all was lost too, but because the Numbers file names were visible I thought I would attempt to access them from my computer. This is what I did. . .
I am assuming that if you follow the same procedure for your missing Pages files it will work, but let me know whether or not it does.
While it is frustrating that iOS 11 has this bug of the disappearing files, at least with this work-around, you won't loose all your hard work :-) You can access the files now, without having to wait for Apple to discover the problem and issue a solution.
One last thought, if you don't have a computer to connect to. . .find a friend who does, or visit an Apple store and ask them if you can use a computer to recover your files that were lost with their recent update. Remember to be nice, a soft answer turns away wrath.
I had an encrypted file too and the procedure worked with it. Perhaps you could try again.
I just installed iOS 11.2 and my missing Pages files have returned as well.
I have the same problem after upgrade to 11.x, my Pages documents show but they are empty. Does anyone have a solution to get the documents back?
hey! thank you for your reply, the update solved it for me as well. won't be doing future updates anymore 🙂
Hi wmhenson56. Have you tried iOS 11.2 (the current version)? That fixed the problem for some of us.
I have done this but still no luck - still can’t access any Pages files or create a new one. Updated recently?
Hi robynk18. Please be a little more specific.
Have you tried iOS 11.2 or newer?
Peter, are you an Apple troubleshooter, If you are, you would know the answer to your question! The problem is with “on my iPad and iCloud.
Lost ability to open docs (pages & numbers) on my iPad. Can still open on my Mac mini. Appear to be in the cloud.
Didn’t help me. I closed apps and restarted.
Just wanted to say after the last update all I had TL do was do a hard shutdown, and everything was restored when I turned Back on. Whew.
Pages files gone after iOS 11 update