iOS 11 Mail push notifications problem

Hi. please read my problem again.

I can not change TYPE of sound's notification for my yahoo email, gmail, and all the applications that installed in my iPhone 7 Plus, iOS 11.0.3

I can only active my sound of notification on/off.

Thank you

Ali

Took delivery of a new iPad last week, "upgraded" to IOS11.2 on the day of purchase and , yes, the Push feature is also not functioning. All I could do was to open the Mail app and manually refresh. I have tried all the proposed solutions put forward on this forum but to no avail.

The only work around, which I found is :

1. Settings > Accounts & Passwords > Fetch New Data. Disable "Push". Then switch every email account, including iCloud, to "Fetch". Finally, I switched the "Fetch" setting to every 15 minutes.

2. Settings > Mail> Notifications > Enable " Allow Notifications"> Email Account > Alerts > Enable "Show on Lock Screen" > Enable "Show as Banners".

I now receive new emails automatically every 15 minutes via temporary banner alerts on the iPad, which is a vast improvement on manually retrieving emails. It's still not "Push" but I can live with this until Apple finds a solution.

IOS 11 has not been one of their finest moments.

That’s exactly what I had to do, I get sound and banner alerts now. Apple need to sort out iOS 11 out as loads of other things no longer work. For example, passwords are not remembered anymore so when regular websites are visited, The ID and password have to be manually entered every time. I also have to keep rebooting my iPad as it freezes so often. Not a happy bunny with new iOS. I think Apple should introduce a way of going back to iOS 10 until they have sorted out all the glitches in iOS 11.

i am having the same problem with my Yahoo mail on both my ipad air 2 and on my iphone 7. i just spent over 2 hours on a chat with apple support, only to tell me that i should contact yahoo, apple claiming zero responsibility. Now i find this forum and see that this push issue is widespread, well documented, and affects many mail servers INCLUDING apples own, icloud. Obviously Apple did something in the development of ios 11 and support claims to know nothing about it. Sorry, but this is really frustrating. I get over 200 emails a day and mail is only downloading when i manually fetch it. sometimes taking 15 mins to actually display my emails, and requiring me to stay in the mail app. I dont think we’ll see any fix until apple admits there is an issue and updates the software to address it. Is there any way to downgrade back to ios 10? i dont think there is one new feature that is worth losing my mail functionality for.

Sorry, but this thread does not mean it is a widespread issue. I dumped Yahoo mail years ago because of their spotty service record. Had a friend who stayed on it that would text me every time their Yahoo mail wasn't working. I would check online and find that Yahoo was having service problems. Now that they are owned by Verizon I doubt this will improve.

My push mail account has had zero problems with iOS 11. I know many others that haven't had any issues. If you get high enough up in Yahoo's support (not an easy task) they will suggest that you switch to their app. I know others who have done so and said it reduced their problems although they still occasionally lose mail service in both directions.

There is no way to go back to iOS 10 other than selling your phone and buying an iPhone 5 or 5c. I would strongly suggest that if you use Yahoo mail that heavily that you download and install the Yahoo app. Another advantage in doing so is if your mail is interrupted Yahoo will not be able to blame Apple.

it looks like 1623 reponded that they have the same problem i have. To me, that looks like a pattern. And most of them are using mail servers other than Yahoo, with the same issue. That may be a small number in the scope of all ipone/ipad users but i would suspect that most people having push issues since ‘downgrading‘ to ios11 have not stumbled across this forum.

Hi berserk girl. I was having the same problem but managed to resolve the issues by going to setting, accounts and passwords, then scroll down to fetch data and choose automatically. Hope this helps, Merry Christmas.

This has been described before, but I will repeat it for you. Push email requires cooperation between the mail server (Yahoo, in this instance) and the phone. Push cannot be implemented on the phone without cooperation from the mail server, which has to send push notifications when there is mail to be delivered.

Yahoo has discontinued cooperating if you are using Apple's email client. They continue supporting Push if you download and use the Yahoo email app for iPhone, but not for the default Apple email client. They probably did this to force people to use their app, which allows them to track you better. BTW, gmail has done the same thing. Push only works with the gmail app.

If you don't want to use the yahoo mail app you will have to use Fetch instead. Fetch checks for email periodically, on a schedule you set. The shortest fetch cycle is every 15 minutes.

Even using " Fetch" instead of *Push*, I was experiencing the same problems, highlighted by beserkgirl and many others on this forum, with my Sky ( Yahoo ) email following the introduction of iOS 11. When iOS 11.2 was introduced, I deleted and then reinstalled the email account. The fetch cycle was set to every 15 minutes as before. Since then it has been fine so hopefully Apple has now resolved this. As I previously mentioned, iOS 11 has not been one of Apple's finest moments.

It doesn’t matter what the settings are, mail is not fetching unless the app is open. I have it set to fetch every @5 minutes and to show notifications on lock screen. Nevertheless, my email is only fetched if my phone is unlocked And the mail app is open.

Yes. Cellular data turned on. Can see the notifications coming in for the same account using Google's Gmail app - but not coming in to Apple's Mail app. Cellular data turned on for both.

Tried what was suggested above to turn off Push for all accounts, but that didn't solve it either.

katesapps wrote:

Since Push for iCloud.com email stopped working on both my iPhone or iPad, I'm guessing it's not a device problem. Both were working fine. Both stopped working at the same time a few days ago without me changing any settings.

As it IS working on my iPhone 7 Plus and iPad Air 2 (both 11.0.2) I'm guessing that it is a device problem for you.

Have you tried deleting the iCloud account, restarting, and adding it back?

I have exactly the same problems. My old iphone 5 with deactivated sim and all apps closed pings instantly when email comes into my macbookpro. As it always did. My new very expensive iphone 6s - with all the correct settings as delineated above - does nothing until I manually open app. It is infuriating. Like walking around with a mobile that does not ring. After countless hours eating into my work day spent scouring forums I then spent three hours on the phone with Apple Support. This has them stumped too and they told me to go in and get a new phone at Apple Store. For pity's sake.

If you access the account from another device or Office365 on the web do the messages show as read? If they don't then the Exchange server is not recognizing that the message has been read, and won't turn off the notification.

One easy thing to try is to delete the account from the phone, restart the phone, and add it back. The restart is needed to clear any data associated with the account.