Second hand used iPhone İcloud problem

blacktime wrote:

I can not find the receipt.

the rules should not be so rigid.

Again there's no exception, you got scammed.

Read below what the seller has to do if you ever buy a second hand iPhone again:

What to do before you sell or give away your iPhone, iPad, or iPod touch - Apple Support

Evidently the money you paid is wasted and you own a nice paperweight in the shape of an iPhone. Apple won't help you. We are users and we can't help you. If you cannot reach the previous owner, there is ABSOLUTELY NOTHING you can do about this.

I'm very glad the rules are as rigid as they can be. They are there to protect people from having their phone stolen and someone else getting into it. You should have made sure when you paid the previous owner money that the phone was fully prepared to be sold. All it would have taken was a little research on your side to know what is required. There's an old saying......"Buyer Beware." I'm sorry this happened to you, but it was completely avoidable.

There is no need to yell. There is nothing that can be done for you here or from Apple. You purchased the device from the owner, you have to find the owner. If you cannot find the owner, then you have been the unfortunate victim of either forgetfulness on the part of the seller, or downright skullduggery.

Either way, no one can help you. In future, when purchasing a device from a third party you need to ensure the following things:

1. The screen should be displaying the "Hello" screen - that shows that the device has been factory reset

2. Press the Home button to initiate the startup process

3. Select your language, select your country

4. Select a Wifi or Cellular connection

If the Activation Lock has not been correctly removed, and the device has not been removed from the previous owner's iCloud account, then the device will still be Activation Locked, and that is the screen you will see. Until the device is removed from their iCoud Account, you will not be able to proceed, or use the device.

If the Activation Lock has been correctly removed, then the next screen you would see would be the "Location Services" screen.

Cheers,

GB

We keep trying to tell you that yes, the Apple Company as you say will not do anything for you. Period. Nothing. Zip. Nadda. Samsung won't do this for you. LG won't do this for you. No cell phone company will unlock a phone that was not properly prepared by the previous owner. You need to get over this because there is nothing anyone can do for you. PERIOD.

This is true. I provided you with a step by step surefire way to avoid becoming a victim of some scumbag again. Take it or leave it. But this is not on Apple or on this Community. This is on the person who sold you a phone that doesn't work. Take it out on that person.

GB

There is NO solution. The activation lock can be removed ONLY by the person that put it on!

There is NO solution. The activation lock can be removed ONLY by the person that put it on!

blacktime wrote:

I can not reach the old owner

There's no exception, only the original owner can turn it off. There's no other way.

There's a chance if you also have the original Apple receipt.

There is NO solution. The activation lock can be removed ONLY by the person that put it on!

You got scammed, move on, there's no solution if the owner is not found.

There is NO solution. The activation lock can be removed ONLY by the person that put it on!