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unable to activate new iphone 6. can be used but when i check for warranty coverage it says that the phone not activate yet. how do i activate it?

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Posted on Sep 22, 2017 7:03 AM

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1 reply

Sep 23, 2017 12:09 PM in response to nizamdb

Hello there nizamdb,

Looks like your phone either is not or wasn't properly activated. Have a look at this article to help you get it activated so you can check your coverage:

If you can‘t activate your iPhone


  1. Check the list on the System Status page. If the box by iOS Device Activation isn't green, try to activate your iPhone later.
  2. If asked to enter your password as you activate your iPhone, enter the password. (A password prompt means that Activation Lock might be enabled in Find My iPhone.)
  3. Restart your iPhone.
  4. If you're using a cellular data connection, connect to a reliable Wi-Fi network instead.

If you still can't activate, here's how to activate your iPhone through iTunes instead:

  1. Make sure that you have the latest version of iTunes.
  2. Check that your computer has an Internet connection.
  3. Open iTunes on your computer. With the cable that came with your iPhone, connect your iPhone to your computer.
  4. Wait while iTunes detects and activates your iPhone:
    • If iTunes shows, "Set up as New" or "Restore from Backup," it means that iTunes activated your iPhone.
    • If an error in iTunes says that the SIM card isn't compatible, contact your carrier.


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Get more help

  1. To check for network or activation issues and see if you need to replace your SIM card, contact your carrier.
  2. Use recovery mode to restore your iPhone.

If restoring your iPhone still doesn't work, contact Apple Support.


Thank you for using Apple Support Communities, have a great day!

unable to activate new iphone 6. can be used but when i check for warranty coverage it says that the phone not activate yet. how do i activate it?

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