Photos app on iPhone not syncing in iOS 11

OK... from now to fututre... I use as business smartphone a Samsung Note 8 with 64 Gb (internal mamory) + 200 Gb (MicroSD card).

It's better so!!!

If or when Apple decide to resolve this problem, then I will consider to came back to iOS and my iPhone.

From now, my iPhone 6 Plus (128 Gb) will be selling.

Bye bye iPhone!!!

I agree with John. I finally bit the bullet and have purchased 2T of space to store my 450GB photo library. I feel I have been coerced. (I would use a stronger term though my post would probably be rejected) Though I had edited photos on the Mac and deleted the shots that were unnecessary or poor and edited some, none of these changes showed when I would share them with my friends from my phone or iPad.

Now, I have wait as it uploads files at 1 MB/s. I estimate it will take 450,000 seconds. Should finish in 5.2 days if there are no interruptions or problems. <sigh>

I too am as frustrated as you are Pty-art411. As per a request from an earlier responder i have complained through the Apple feedback pages.

https://www.apple.com/feedback/itunesapp.html

https://www.apple.com/feedback/photos-ios.html

Hope the start listening???

I have a similar issue with my iPhone 5s not synching new photos from my Macbook since upgrading to IOS 11.2.6

It is still OK on another phone I am continuing to run on 11.2.5

I do not use icloud. Not sure where to start looking.

i dont think it is a new bug with 11.2.6. My phone has not synced with Photos for months. I have just completely rebuilt my iMac and installed fresh copies of Sierra and iTunes/Photos, and syncing still doesnt function properly.

Hughfromforres I have looked thru Apple support threads since October and cant find an answer anywhere.....

Apple - please help??

As an earlier contributor to this thread, what's increasingly interesting is the range of issues being reported. Using W10 and newest release of iTunes, photos and photo albums from W10 sync with my iPhone 8 Plus (and did with my previous iPhone 6), but haven't with my iPad 2 Air since iOS 11. Like others, on the iPad the photos are in the Camera Roll and Photo Stream, and all of the albums are there, but about 50% of the albums are empty. Yet Icdtlm says his/her iPhone isn't syncing. Others are reporting their Macs aren't syncing. Very confusing, and to this non-technical person, it suggests something else is interfering with the sync process on certain Apple devices.

I wonder if it has to do with Apple switching to Apple File System (APFS) for High Sierra. Everything worked mostly ok before 10.13. APFS is a big system level change to file storage architecture. In addition to this sync issue, many people also reporting very slow performance for the Mac Photos app itself... So frustrating!! Really feels like something is up at Apple and we're all being kept in the dark. In the past, Apple was quick to fix major issues like this. But months are passing by and nothing. I think it's a major problem with older solid state memory and APFS implementation.

I just started having this problem (March 2018) with iPhone 7, iOS 11.2.6 & Mac High Sierra 10.13.3. Strange, but I have an ancient iPod Classic and all photos copy over. The only thing I can get onto my iPhone are "People", no albums or other photos. Spent hours on phone with Apple Help. No solution. Have an appointment with Apple Genius. We'll see

Stephen, I was finally able to get my 3800 photos which are in both Windows and iOS-created albums to sync from my PC to my iPad in the same manner you did - sync would crash, disconnect iPad, shut down iTunes, re-boot computer, try again. I probably did it 6-8 times before the last 200 photos synced, and into the proper albums. I would hope that with your Mac experience, and my W10, both using iTunes, someone at Apple could figure this out.

apple just want us all to buy icloud ~_~ **** ******.
first it was my ipad air 2 128 gb that wont sync my photos, so i use my new iphone 8+ 256 which sync seamlessly. but now after the latest update, both of my iphone & ipad air 2 just wont sync anymore....itunes sync error.
goddammit APPLE FIX YOUR EXPENSIVE DEVICE !

As a previous poster said a couple of days ago, but to reiterate, this thread is not about sync problems with iPhones, but iPads only! The iOS11 bug has introduced a few oddities in syncing with iPhones from iTunes, but by and large syncing to iPhones still more or less works. It seems to be ONLY iPads that have been totally trashed when it comes to syncing photos with iTunes.

We still await a solution from Apple. Any bets on iOS 11.3 sorting it?

Thanks for the clarification tijc! That is my case. Syncing with my iPhone 6 running iOS 11.2.5 works absolutely fine via a USB cable and iTunes on my MacBook Air running OS X 10.12.6.

However, attempting the exact same sync to my iPad Air running iOS 11.2.5 results in nonsense. Lots of error messages, and a random set of a few hundred of my 18k+ photos being synced. None of the techniques suggested in these forums has worked in resolving the issue.

Apple software technical support needs to "fess up" and take ownership of the issue. I can find no such ownership anywhere on the internet, inside or outside of Apple. Since they won't even admit that there is a system level error, they don't address it as they talk about updates or solutions. Very disappointed!

Today's experience with Apple was not professional at all. We- my Apple Consultants Network, MacShaman and I emailed a followup to Apple from over a month ago when a call was scheduled and Apple blew us off completely. Our last few emails went without reply and today we both emailed and we received an email stating

Apple called my Apple Consultants Network,consultant and he patched me into the call, they verified case number and advised that a Senior Consultant would be brought into the call. They put us on hold with music that just annoyed the **** out of us and ate up precious time unable to communicate to one another. When finally they cam back to us, the original operated introduced us then the call dropped... They never rang us back, emailed, or nothing.

"Sincerely,[ ]

Apple Support"

I'm so fed up with this.

Super Ridiculously Sincerely,

XXX

Disgruntled customer

The other day Apple consultants notified my Apple Tech consultant and I to let us know Engineers are working on it and to "keep them informed..." when? an update works for our situation. Although, they followed up, it was just a smiling voice to tell us to wait some more a fix is forthcoming. I'm not impressed, and just continuing to us LightRoom as a logical and reliable primary image processing and sharing tool. So the phrase for today, tomorrow and near future is still "Sit on it Potsie!"

iOS 11.3 does not seem to fix this.

Brand new Photos library (4.6 GB, 998 jpgs) synced to iPad Pro 9.7":

"The iPad "iPad Pro" cannot be synced. An internal device error occurred."

Maybe this was just a one-time glitch but I am not holding my breath.