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Since iOS11 Bluetooth keeps disconnecting

Since I upgraded to OS11 my iPhone 6 keeps disconnecting from the Bluetooth in my car, a Mazda 6 2015 vintage. To reconnect I have to select the phone on my cars infotainment unit and off it goes working for a while longer until it again disconnects mid song. This didn’t occur prior to OS11, any ideas?

Posted on Sep 22, 2017 6:28 PM

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Posted on Sep 22, 2017 7:06 PM

Hello Sean,


Thank you for the response. I have no trouble connecting and I am not playing with any settings , just driving listening to my iTunes library when suddenly I get a message that my Bluetooth connection is lost. All I need do is deselect the connection on my car system and I’m away again. Very annoying as it was fine before OS11.

366 replies

Oct 13, 2017 4:02 AM in response to Pathfineroz

Since installing iOS 11 I’m getting problems staying connected to my car Bluetooth and a Bluetooth speaker at home. It works fine for a bit but then randomly disconnects. I never had a single problem prior to iOS 11 and have tried everything suggested here and elsewhere with no joy. The 2 updates that Apple have released since iOS 11 have not fixed the problem and it’s very annoying to suddenly lose music while I’m midway through belting out a song!!

Oct 13, 2017 6:26 AM in response to Pathfineroz

I have an 8 Plus I'm having basically the same issue in my 2016 VW GTI. I'll get a notification on the head unit display that bluetooth has been disconnected a few seconds later it reconnects. It does this every few minutes. I've not timed it to see if it's random. I have the same problem with my 8 Plus my LG earbuds. I've had this issue since the original release of iOS 11. I'm running 11.0.2 (beta I believe) and it feels like it's more frequent with this release than it has been. I didn't have these issues with my car or earbuds with my 6s Plus and iOS 10.x.

Oct 13, 2017 2:06 PM in response to karcaw1

I am quite sure this bluetooth issue is not a hardware but an iOS11 problem as I had it with my iPhone6 directly after upgrading to iOS11 as well as I have it with my brand new iPhone8 Plus.


Hope somebody at Apple is reading these posts and is going to fix it soon. It is very annoying not being able to use my iPhone in the car any more like it worked for years.

Oct 14, 2017 9:24 AM in response to Captainchill1998

I was going to post the same. I got 11.0.3, and Bluetooth is still broken on my Accord still. I've still yet to have the disconnect problem with my Panasonic cordless phone system in the home. It stays connected fine. Just the Accord has problems. I don't use Bluetooth headphones, so I haven't been able to test that. Yesterday after getting 11.0.3, I deleted all Bluetooth pairings from my phone and repaired to the Panasonic cordless set, worked no problem. I then connected to my Accord, and it actually worked and stayed connected for the duration of the (short) try I made. I thought it was fixed until I drove home and it was about as bad as it has ever been, constantly connecting and disconnecting. I think I was disconnected more time that I was connected on the way home last night.

Oct 15, 2017 1:01 AM in response to AahzNotOz

Hi- I have the bluetooth hands free car connect/disconnect issue. I don't use media streaming, just hands free.


My main car is a 2009 Audi so I thought perhaps it was the age of the car but recently I had a brand new VW Golf hire car and it is exactly the same if not worse ( or perhaps I just notice it more because the car infotainment display is better )


I have a new iphone 8. My previous iphone 5s was 100% reliable. I have upgraded each version of ios 11 but to no avail, it remains the same.


A colleague has a more recent iphone 8 ( about 2 weeks newer ) and has no problems with his 2009 Audi bluetooth, yet- he is on the same ios 11.0.3.


I have found one trigger in my 2009 Audi which is that bluetooth connects automatically when the car is first started and appears to be a solid connection ( no connecting/disconnecting) until the first time I select 'numbers dialled' in the car and then it immediately disconnects, the menu says auto-connection is taking place, and it goes through the whole connect/disconnect process. Eventually is calms down, stays mostly connected and has not yet dropped connection mid call.


Hoping for a fix soon- and that it is not a phone hardware issue....

Oct 15, 2017 12:23 PM in response to Pathfineroz

I commented earlier on having the same issue.


Improves slightly ifind to quit all apps, then reboot the iPhone. Then the proble sloooowly creeps back in.

Noticed when you try to do "something else", such as switch to another app, unlock phone, etc. There's a very high chance of a BT disconnect. Quit all apps -less things running randomly -less mariah carey nye moments.


Even a day of this should be unacceptably long inside Apple, leadership is not perfectionist enough as the old days.

Oct 15, 2017 4:40 PM in response to katiso

I started having this problem with my BT ear buds after upgrading to iOS 11. I have since done updates 11.0.1, 11.0.2 and 11.0.3 and continue to have the same problem. I've tried 2 different sets of ear buds. I've reset my phone, reset network settings, deleted my BT devices and repaired with no success. In an hour at the gym, I'll lose the connection at least 6 times. Never ever had this problem prior to iOS 11. Apple needs to fix it, and fix it now!

Oct 16, 2017 3:12 AM in response to Pathfineroz

Just adding my comments to this - with my iPhone 6S Plus and iOS 9/10, had absolutely no issues with various Bluetooth speakers, Beats Studio Wireless headphones, various car bluetooth setups (Audi MMI is my usual). Flawless Bluetooth performance.


With iOS 11, the connection will drop anywhere between one minute and an hour. Usually during playing Spotify music, but occasionally during calls as well.


All devices will connect, all devices will play music or act as they should, and all devices will then get disconnected at some point, before quickly reconnecting. It's incredibly infuriating.

Oct 16, 2017 12:19 PM in response to Captainchill1998

Has anyone found a bug in iTunes where you play an album and find the application frozen? In other words, you cannot go back to the artist and all their albums. The only resolution is get out of iTunes and then force the application to quit by double clicking the home button and swiping up the app to force it out of memory. Very frustrating, but the Bluetooth problem is even more frustrating.

Oct 17, 2017 8:07 AM in response to Pathfineroz

Same issue for me: iOS 11.0.3, iPhone 8 256GB, connecting to a 2010 VW Tiguan's handsfree system. Every few minutes I get a message on the VW display that the bluetooth has been disconnected, and then shortly after I get another message that my phone has connected. This repeats incessantly, and it's extremely frustrating. I tried deleting the pairing, and then re-pairing, and it seemed to fix the issue for a few days; then it started up again.

Since iOS11 Bluetooth keeps disconnecting

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