apple tv 4k hdr washed out colours

Hi, I have a Apple TV 4k, tried it on both my samsung tvs (2016 and 2017) and the picture is washed out with muted colors in HDR mode except for the screensavers, which look great. The SDR mode looks way better with more brightness than HDR mode for all menus and content except the screensavers.

The screensavers all look great like I'm used to from other HDR-sources.

This must be some kind of bug? Please dont tell me to adjust the TV settings, I've turned all enhancements off and the fact that the screensavers look great tells me this is an issue with the Apple TV and not my Samsung TVs.

Posted on Sep 23, 2017 2:49 AM

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56 replies

Oct 27, 2017 12:06 PM in response to MortenTG

MortenTG wrote:


I've tried several movies from itunes, both those marked with DV and HDR and none of them look good. I have the same problem with Netflix content, both from ATV and from the native Netflix TV-app. I see that you refer to manually changing the HDR output type on the ATV from DV to HDR10. I can't find seem to find this setting?

MortenTG, I think you only get the ability to change from HDR to DV if you have a TV that supports DV. If your TV doesn't support it you don't get the DV option at all. I know I don't see it on mine.


Netflix released an update to the ATV app last night, but it didn't change anything. It's really odd that all the HDR content in Netflix appears as DV on the ATV. On the WebOS app on my TV it shows as HDR since it knows my TV doesn't support DV. Things still look flat with the ATV app. They don't look amazing on my WebOS app, but they do look better.


I don't have the same issue with HDR content on iTunes. If it says HDR, it looks amazing. I watched War of the Planet of the Apes and it was really impressive looking. However, Goodfellas, which is shown as DV, doesn't look good at all. Looks better if I switch the ATV back to SDR.


In my case at least, it seems like a bug that makes anything listed as DV to not look good on my non-DV TV. Hopefully Apple will fix this in a future release. We are only on 11.0 of TVOS.


BTW, I recommend filling out this form here for feedback to Apple regarding the new ATV. I've put in a request to have the system only switch to HDR/DV mode when the content supports it:


Feedback - Apple TV - Apple

Jan 9, 2018 3:17 PM in response to MortenTG

I have the exact same issue - now. When I initially hooked up the ATV 4k everything was working great (right after Christmas). Now everything in HDR looks washed out and it won't even switch to the HDR mode. This all happened with the newest update being able to match dynamic range and frame rate. SDR looks great. I have a Sony XBR 930D. Picture was beautiful when I first got it and was really excited. Any fix to this??? It's disappointing to watch content in SDR when it should be in HDR.

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apple tv 4k hdr washed out colours

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