iPhone 8 GPS problems

On both Google Maps and Apple Maps, the gps doesn't seem to keep up. The apps start up fine but once I start driving the GPS becomes erratic and loses me. Both navigation apps can't seem to locate me unless I re-start the app over and over again. I thought it was a buggy iPhone 8 so I took it back to Verizon (where I bought it) and it was swapped out for a new one, and the new one started acting the same way the moment I hit the road. I haven't used any icloud backups, I set up both phones as new iPhones each time I activated them. I also factory reset my day old iPhone twice before taking it to the store for replacement. The replacement (new) phone has the same issue. Help!

iPhone 8, iOS 11

Posted on Sep 23, 2017 6:01 PM

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Posted on Oct 16, 2017 5:13 PM

Just went out a few miles drive to test the replacement phone. Drove over a mile with the phone not on the magnetic mount and it worked perfectly on waze and apple maps. On the way back i put it on the magnetic mount and low and behold waze had red No GPS error and apple maps location was way off and wouldnt right itself. I dont think new phones are supposed to be bothered my magnets but thats seems to be the case for me. I know that some people on this thread have it happening when walking or on a non magnetic mount and i hope you find a solution but for others out there using these mounts, try taking it off. Im gonna buy a cradle mount, too much hassle to get phone replaced so User uploaded fileim taking the easy option.

756 replies

Nov 30, 2017 11:19 PM in response to iLLeStEyECoN

Yeah, it's been a bit annoying really. I really don't think it is hardware related as all new iPhones would be seeing this problem, which seems to not be the case. If three units were no different it must be a) bad! luck and b) something to do with the software.


A Google Maps update made things worse yesterday as the direction arrow became very sluggish in adjusting to changes in my position. It would be good if everyone can keep reporting this to Apple.

Dec 3, 2017 3:40 AM in response to jacap

I filled out the report, doesn’t hurt to make sure they know there are lots of people affected.

I also think anyone who has the means should try having their phones replaced as much as possible. They may see the financial burden, however small, and decide to do something about it. If I didn’t live an hour and a half away from an Apple store I would get mine swapped out.

Dec 4, 2017 12:37 PM in response to JRAG24

I'm late to the party but also have an iPhone X. GPS is completely useless it wanders all over the place, even while stopped at a light. I hated to, but I returned the phone and case to apple for a refund. I plan to wait until the issue is resolved and then just buy a new one I don't have time to fool with this and its not like my iPhone 7 was junk.

Dec 5, 2017 11:51 AM in response to Dogcow-Moof

I think the main issue is that the GPS issue won't happen to everyone because of the specific way it gets impacted. My GPS on the X works perfect in other people's cars. If I had one of their cars I would never know there is an issue. Because I have my car the GPS doesn't and will not work with an iPhone X or 8.


I unfortunately don't think this issue will go viral or be some type of "gate" because of the specific way it causes GPS to fail for specific people. And it will never be as wide spread as the stupid auto-correct issues that effects everyone.

Dec 5, 2017 12:39 PM in response to intelo2

This has been interesting, my problems have mainly been playing Pokémon go. My sister, a friend and myself have all experienced this problem I drive a Ford Focus, my sister has a Fiesta and my friend has a Nissan Maxima. They have all experienced the issues and it is irrelevant where we sit in the car as we can be riding together and all experience the issues intermittently, in any car we are in. I have also had the problem outside of the car as well so I don’t believe it is entirely related to a car, but maybe certain cars agitate the issue.

The odd part is The problem seems to have corrected itself for all three of us, it was around the time a Pokémon go update released, maybe they found a bug and were able to somehow correct the issues for their app loosing gps. Also odd though, I used google maps extensively this weekend and didn’t have a single problem with it either. I don’t know if the problem is fixed or not but I haven’t noticed it for about a week now.

Dec 8, 2017 7:49 PM in response to JRAG24

Well count me as one of the many people still having GPS issues with their iPhone 8 Plus. I got my phone about 2 months ago and the GPS has been unusable since day 1. Multiple issues. Often when at a complete standstill my position will float around the screen. What is most common though is the constant freezing of my position on the screen while driving. This occurs whether I am using the built in Maps, Google Maps or Waze.


I still have my old iPhone 6 Plus that I gave to my daughter when I upgraded to the 8, so I did a test. I entered the same destination into both the 6 and the 8 and started driving. My position on the 8's screen would randomly freeze throughout the drive, sometimes for more than a mile at a time. Then my position on the screen would suddenly jump and catch up to my real location and work fine for a few seconds before freezing again. This process repeated itself throughout a ten mile drive. Meanwhile, the 6 that was sitting right next to it never froze once during the entire drive. Both are running iOS 11.2 and both are on the Verizon network.


After several weeks of trying multiple iOS updates, settings resets, and complete factory resets of my 8 Plus with no success, I finally went back to the Apple store today and was given a brand new iPhone 8 Plus. Sadly, the new 8 Plus is exhibiting the exact same problems. The phone was even set up as new phone without restoring a backup. This is beyond frustrating.

Dec 12, 2017 4:07 AM in response to pfhm

Early batches? Nope. I am oan my fourth iPhone X at the moment. I have been in touch with Apple tech for over a month now, having submitted everything they have so far asked me for. Including setting up as new, submitting videos of the problem, trying multiple apps etc etc.


My current phone seems to be the least affected as navigating with GPS is possible, if a little annoying. I personally think that this is software- I recorded a run with my phone and it tracked really well. At any rate, I agree that Apple will not do anything at all, unless there is a pretty big outcry.

Dec 17, 2017 12:22 PM in response to Appledriver24

As with others here, I get the problem even when walking, in my case in an open park with full sky view, so while it's quite likely there are multiple separate issues, at least some of them have nothing to do with interference from cars or anything else.


We don't have Apple Stores in my country, so I had to send mine to Apple for "repair". It came back as "could not reproduce issue" and an assurance that the device meets their quality standards. Since then I'm just waiting around hoping they'll finally figure it out and initiate a replacement scheme for affected devices.

Dec 20, 2017 4:48 PM in response to gardydardy

I’m right there with you.


iPhone 6 and 2013 Hyundai Sonata - no problem

iPhone 6S and 2013 Hundai Sonata - no problem

iPhone 7 Plus and 2013 Hyundai Sonata - no problem

a new iPhone 6S for work and 2013 Hyundai Sonata - no problem

iPhone X and 2013 Hyundai Sonata - PROBLEM


I may be a little rusty from my experimental design days in college but I’m not sure about Apple’s suggestion that my Hyundai is the problem.

Dec 22, 2017 7:47 AM in response to MG1999

Note that issues while walking are extremely dependent upon things like where you are walking.


For example, GPS will often get your location wrong if you don't have Wi-Fi enabled and are walking in a major city because the buildings block GPS signals, and phones will have to resort to Wi-Fi location tracking to try to narrow down where you are.


That's why shutting off Wi-Fi will get you the admonition that doing so will reduce location accuracy.


By the way, GPS is only accurate to about five meters, or 16 feet, so it's not surprising if it sometimes gets wrong what side of a street you are on unless the street is a major thoroughfare.

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iPhone 8 GPS problems

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