iPhone 8 GPS problems

On both Google Maps and Apple Maps, the gps doesn't seem to keep up. The apps start up fine but once I start driving the GPS becomes erratic and loses me. Both navigation apps can't seem to locate me unless I re-start the app over and over again. I thought it was a buggy iPhone 8 so I took it back to Verizon (where I bought it) and it was swapped out for a new one, and the new one started acting the same way the moment I hit the road. I haven't used any icloud backups, I set up both phones as new iPhones each time I activated them. I also factory reset my day old iPhone twice before taking it to the store for replacement. The replacement (new) phone has the same issue. Help!

iPhone 8, iOS 11

Posted on Sep 23, 2017 6:01 PM

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Posted on Oct 16, 2017 5:13 PM

Just went out a few miles drive to test the replacement phone. Drove over a mile with the phone not on the magnetic mount and it worked perfectly on waze and apple maps. On the way back i put it on the magnetic mount and low and behold waze had red No GPS error and apple maps location was way off and wouldnt right itself. I dont think new phones are supposed to be bothered my magnets but thats seems to be the case for me. I know that some people on this thread have it happening when walking or on a non magnetic mount and i hope you find a solution but for others out there using these mounts, try taking it off. Im gonna buy a cradle mount, too much hassle to get phone replaced so User uploaded fileim taking the easy option.

756 replies

Jan 17, 2018 2:21 PM in response to Finalizer

I have had androids for years anything not made by Google is junk if you care about security because you won't get timely security updates waiting for vendors and carriers. While the original Google Nexus line at one point was way ahead of Apple in my opinion, it has fallen behind, but at least you will get timely updates each month direct from Google.


So I just returned my X and went back to my iPhone 7, which is what I recommend anyone do. They are plentiful and cheap(er) now, and the gps works walking, hand held, mounted in the Sonata, anywhere, just like you would think it would.


So far it seems I'll just have to skip this generation of iPhones but the 7 is still a great phone and the Xs will be out before you know it - maybe they will fix the gps then.

Jan 22, 2018 3:03 PM in response to Community User

I've been following this thread for a month since I reluctantly returned my iPhone X and case, got back my $1400, and went back to using my iPhone 7, which fortunately, I had not sold yet.


I've tired of waiting for some fix and don't have the time to debug iPhones as an unpaid volunteer. Its my view that most people that have the X or 8 don't use the gps daily or have car mounts, and so they don't know their gps doesn't always work.


So I ordered a Google Pixel 2 last night and am going back to Google for now. The reviews against Iphone 8 put it squarely in the same space as the Pixel 2.


This is not an "I hate Apple" decision. Their phones have been great and in a future year I will be back if warranted, but a rock solid gps that works nearly 100% of the time in nearly 100% of the places is the minimum entry point for me.
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Jan 22, 2018 10:26 AM in response to StephenTen

I am fed up with this and waiting for a solution that I’m guessing isn’t going to come. I can’t go back to a 5S having used the X so I I’m going to swap the X for a 7. I compared the X with a 6S before I wasn’t moving and the X drifted onto a completely different street nowhere near to where I was. iOS 11 has been a dogs dinner so maybe it’s that but I can’t help feeling it’s hardware related to do with the glass back and that’s why it seems it’s the 8 and X that are mostly affected. Either way, spending £1,149 on a device that works less well than my 5S and 4 before that is completely unacceptable. Really p’d off as I love using the X but can’t wait indefinitely for a fix.

Jan 23, 2018 11:10 AM in response to JRAG24

iPhone 6 here, all was working perfectly until i made the huge mistake to upgrade to iOS 11. Since then : I can't get the GPS to work + calls fail for no reason + battery usage reporting is sometimes wrong.

All because of iOS11.

So when I read people talking about a glass back, a Sonata, or anything else I really wonder if this is just not a super f**k up from Apple with a super buggy OS.

If at least they would: 1) acknolwedge the problem as a grown-up company, 2) allow us to downgrade to iOS10.

A really sad state of affair...

Good luck to us, we'll be needing it.

Jan 23, 2018 4:20 PM in response to JRAG24

572 people and growing with this same question, and thats just in this thread. Really disappointing that Apple has not fixed this. If this is indeed hardware related, and Apple does nothing, is a class action suit the next step? How has this not picked up any traction with any of the major tech sites? Its also unacceptable that most of us have been promised at some point or another by Apple support that they're "looking into the issue" or "will have a fix soon" and we're almost 4 months in. When I started this thread I never imagined this issue would last this long. I'm lucky that I was able to figure out a fix for the car, but I noticed while jogging the other day that MapMyRun still has issues lagging with the gps on the X (and I would imagine the 8 as well). How has this company not acknowledged this major issue yet?

Jan 24, 2018 6:39 AM in response to JRAG24

I have not seen a review on the iPhone 8 yet that has given cover of the gps system or accuracy and I have read quite a few. They all seem to go into great detail on the camera. I also think that a large number of iphone users do not use satalite navigation. I have gone through the phone with an apple tech online until I got to the point where he wanted me to reset the phone and install from scratch not a backup, I was not prepared to do this at the time, knowing that others had tried this to no avail. I think its time to bite the bullet and reinstall and then if that does not work a new phone.

Jan 24, 2018 6:40 AM in response to Dogcow-Moof

William, thank you for your response. If you had read the first 28 pages of this thread you would know that we have tried every "solution" Apple and others have posted on the internet regarding GPS malfunction, none have worked. Yes, I (and I'm sure the many others with this issue) know that Wi-Fi helps with geolocation and must be on for GPS to function properly. This is not as simple as just turning Location Services or Wi-Fi on and off, if it was this thread would have ended months ago. Most of us have also contacted Apple Support and have gone through this with them, this is not a matter simply fixed in your iPhone's settings, at least not in a way that has been documented yet.


As far as your assessment that the vast majority of people are "not" having this issue, are you the official spokesperson of all iPhone 8/X owners? Are you an Apple employee with official statistics on this matter? Because the dozens (literally about 30 people) I have met and know are all having this issue with their new phones. However, since almost all that I've encountered live in nyc, they don't use their gps as often so they wont make a fuss about it or only noticed after I pointed out the issue. Do I think all iPhone 8/X's in existence have this issue? I have no idea, but every single iPhone 8/X I've encountered has shown this issue, so please don't patronize me or this thread by claiming something you have no facts to back up with.


Finally, the problem with MapMyRun is the same one being had by Apple Maps and other GPS heavy applications on these phones. And yes, I have called Apple and asked them "why their their application is not working properly with the latest Apple devices"...And that's why myself and others are here, because that has gotten us nowhere. Apple Support says they know of the issue but there is still no fix almost 4 months after initially purchasing and returning the 8, and now owning the X. I'm not here to bash or defend Apple for no reason, I'm not returning my phone, I'm just a consumer who wants his $1000+ device's GPS to work the way its supposed to. That can't be too much to ask, can it?

Jan 24, 2018 4:57 PM in response to arthurogus

I am one of those people. I swapped SIM from iPhone 6 to X. Also did a backup restore.


P.S. I am waiting for a response from an Apple Senior Adviser (in the USA) whom I described my GPS issues to over the phone last week. I sent him a screen recording showing exactly what's happening. He's going to send the video with a description to Apple's engineers. See what happens...


I'm thinking about publishing the video to YouTube. If only Apple would simply publicly acknowledge that their GPS system is flawed and promise a fix by a certain date. I'm going to give them until the end of January to provide me with a solution otherwise that video goes live. I know they're dealing with the repercussions of intentionally slowing down their devices because of battery aging without warning their users but, that doesn't make this less of an issue.


To Apple:

Apple, you've had how many months to rectify the GPS issue? C'mon guys. I know it'll hurt your sales to admit the issue but, your customers are also hurting. What do you really care about?

Jan 25, 2018 12:26 AM in response to MG1999

MG1999,

Thanks for your input. Glad I'm not the only one in that boat. Whenever I upload the video I'll be sure to post it here and all of the other related threads.


To my knowledge Australian consumer law states that all products sold must have a minimum 1 year warranty. Since they probably can't fix the problem and I don't want to downgrade, I should think they'll be forced to give me a refund. All 1579 Australian dollars. Going to try the Pixel 2. I just can't live without my GPS. I've grown too dependent on it. 🙂

Jan 25, 2018 3:31 AM in response to liv0123

Lighten up guys. :-) But to be clear, I am one of the many Sonata owners. Like most people though there are no magnets involved. My holder is a CD mount that clasps the sides. 3 other phones (including my iPhone 7) worked just fine there, so there is no question for me that me X had a sub par gps.


Likewise, I think most people that swap sims are going to be disappointed. GPS does not care about your sim card, in fact lots of offline navigation programs work just fine with no sim card inserted.

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iPhone 8 GPS problems

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