Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

9 points

Apple TV 4K Switching input to AirPlay on Received when Netflix or iTunes Movie Starts Playing

Products used: Denon AVR-X2000, Samsung 65JS8500, Apple TV 4K, TiVo Roamio Pro, Harmony Elite Remote

I just swapped out my Apple TV 4 with an Apple TV 4K and I'm experiencing a really strange problem.

I can access the Apple TV with no issues, install apps, adjust settings and more. When I press play to start the movie on Netflix or via iTunes store, my Denon's input changes to AirPlay and won't go back. So far doing a full restart of everything gets me in and I am able to play the movie without issue.

I don't see how this can be a HDMI-CEC issue, as the Apple TV 4K works properly when selected (it's only when the movie starts playing does this happen), plus I have that function turned off in the receiver and TV. I do have all my devices connected to the Denon and then a single HDMI cable out to the TV and all are connected via Ethernet, not WiFi.

Any thoughts?

Apple TV 4K

Posted on Sep 24, 2017 6:41 AM

25 replies

JohnRobbFL Author

Level 1

9 points

Dec 24, 2017 2:01 PM in response to Helicosw

Hey everyone, original poster here...

If you download the newest firmware and set the resolution to auto it should fix your problem. Since I've done that I have not had it go to AirPlay again.

Helicosw

Level 1

4 points

Dec 24, 2017 2:08 PM in response to JohnRobbFL

Hey can you pleace tell me hvere to set the resolution to auto? And thanks for replying

Cb603

Level 1

12 points

Jan 6, 2018 5:16 AM in response to Xclo1x

Ok, I just got mine to work. In settings, go to AirPlay, then down to speakers and select Apple TV.

Cb603

Level 1

12 points

Jan 6, 2018 7:24 AM in response to Helicosw

It will go through the receiver if you are set up using your receiver as the hub i.e. HDMI CEC.

Jan 31, 2018 5:44 AM in response to cvanoosbree

and turning off AirPlay does not help, AirPlay still kicks in regardless and back to the same issue all over again .. frustrating to no ends

RoyM3172

Level 1

4 points

Mar 8, 2018 6:19 AM in response to Xclo1x

Did you ever resolve your issue. This is happening with my Apple TV 4K on a Sony receiver when I use a video streaming app.

Mar 8, 2018 8:22 AM in response to RoyM3172

> the Apple TV audio output should be set to AppleTV

RoyM3172

Level 1

4 points

Mar 8, 2018 8:29 AM in response to rushimusmaximus

when I do that I get the sound but no picture...only see the airplay controls at the bottom of the screen

Mar 8, 2018 8:44 AM in response to RoyM3172

Hmm, sorry... not sure in that case then. Since you see the airplay controls you are getting video from the Apple TV, just not the content 😐.

Mar 22, 2018 2:11 PM in response to Diana.McCall

THANK YOU!! I had the audio set to my Pioneer VSX-LX102 receiver. I thought it would sound better doing this, but that was the cause. Thanks again!

Apple TV 4K Switching input to AirPlay on Received when Netflix or iTunes Movie Starts Playing