Do Not Disturb Turning Itself On

Ever since I have updated my phone to iOS 11, Do Not Disturb keeps randomly turning itself on for my iPhone 7 (and as a result on my Apple Watch, too). At first I thought maybe it was because DND While Driving was set to Bluetooth and that when my phone was connecting to Bluetooth devices in my home it would mistakingly think I was in a car. However, I have since turned DND While Driving to Manual and the issue persists. I've also checked the DND schedule that I have set (and have had set for as long as that feature was added to iOS) and nothing has changed there. To make sure that wasn't the issue, I turned it off all together and the issue persists at random multiple times throughout the day (which is a major problem for me since I'm a Realtor and am missing calls).


Anyone else having this issue, or have any ideas how to address this?

iPhone 7, iOS 11

Posted on Sep 25, 2017 12:33 PM

Reply
22 replies

Jan 17, 2018 7:04 AM in response to Sheba

Sheba, try this:


1. Turn off Do Not Disturb on your iPhone. If it’s already off, all the better.


2. HARD restart your iPhone. (Simultaneously hold down power and home buttons. Wait till screen goes black. Keep holding those two buttons. When Apple Logo appears let go of buttons and wait for iPhone restart. The procedure is different for iPhone X.)


3. Turn ON Do Not Disturb on your iPhone. Set the scheduled on and off times for Do Not Disturb to a very small interval that has very little chance of being problematic...say 3:00-3:15am?


4. See if this works. If it does, then you could try turning off DND completely.


If this does or does not work, would you please let the community know. This would help others navigate similar troubled waters.

Feb 14, 2018 4:13 AM in response to Dappleid

Hi Dappleid, The following are the steps I posted if you only have an iPhone. They are different if you have an iPhone and Apple Watch.


1. Turn off Do Not Disturb on your iPhone. If it’s already off, all the better.


2. HARD restart your iPhone. (Simultaneously hold down power and home buttons. Wait till screen goes black. Keep holding those two buttons. When Apple Logo appears let go of buttons and wait for iPhone restart. (The procedure is different for iPhone X.)


3. Turn ON Do Not Disturb on your iPhone. Set the scheduled on and off times for Do Not Disturb to a very small interval that has very little chance of being problematic...say 3:00-3:15am?


4. See if this works. If it does, then you could try turning off DND completely. Or, if you DO want DND to function, but for a different time interval, go ahead and change to that interval. Just stay away from the exact time interval you had the iPhone set to in the beginning.


Let us know if this works so others will know. If you also have a Watch, I have posted those instructions earlier in the discussion thread.


Regards, Luigi

Nov 17, 2017 5:31 AM in response to robbieharris

The OP describes my situation too! I'll add one thing. Do not Disturb activates on my Apple Watch even when it is NOT activated on my iPhone (running iOS 11.1.2). I have tried all the debugging steps the OP states. No luck. I am very reluctant to restore my iPhone...even from backup. That takes so much time and effort and I would want some reassurance that it actually solves the problem before taking this step. Anyone know if this is a known bug? I am going to submit a feedback request to Apple on the Developer's site and see if I can get a response. And yes, I too have run afoul of my girlfriend (a.k.a. WIFE!) b/c of this nasty behavior of the Watch. I have a cellular-enabled Apple Watch 3.


P.S. I have considered the explanation that I am somehow swiping up on my Watch screen, exposing the Do not Disturb icon, and accidentally activating the feature. Then swiping down to hide all evidence of the dastardly act. I would bet my first born male child this is not what is happening. Having said that, I have only spawned female children. But, I hope you get my point.

Nov 23, 2017 3:29 PM in response to robbieharris

It's been a week since I did the following and my Watch has not mysteriously gone into Do Not Disturb mode once. Could be just random, dumb luck. Or maybe...


1. Turn off Do Not Disturb on iPhone.

2. Turn off "Mirror iPhone" setting in Apple Watch app on your iPhone.

3. HARD restart your iPhone. (Simultaneously hold down power and home buttons. Wait till screen goes black. Keep holding those two buttons. When Apple Logo appears let go of buttons and wait for iPhone restart. The procedure is different for iPhone X.)

4. HARD restart your Apple Watch. (Simultaneously hold down both side buttons until Watch screen goes black and then Apple Logo appears. Let go of buttons. Wait for the Apple Watch to restart.)

5. Turn on Do Not Disturb on your iPhone. For good measure, I changed the scheduled on and off times for Do Not Disturb by just a little bit compared to the times I had before performing Step 1.

6. Turn on "Mirror iPhone" setting in Apple Watch app on your iPhone.


I'd be interested to know if this helped anyone. Good luck!

Jan 3, 2018 12:00 PM in response to Mr. Luigi

Well, I’ll be the first to tell you, I’ve just taken your steps and am hoping this will fix my problem. I’ve missed calls and texts because of this bug and I’m a little fed up with the stock answers we the users keep getting. They keep treating this like it’s just one persons issue and aren’t paying attention to the fact that over multiple threads hundreds of people are stating the have exactly the same problem. I for one refuse to do a recover and restore. This is a bug in their system, not a user issue.


I’ll get back with you and let you know if this has in fact solved my problem. Crossing my fingers and toes and saying a Hail Mary for good measure. 🙏-1F3FB;😄

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Do Not Disturb Turning Itself On

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