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macOS High Sierra – Huge System Storage

Look how huge is the system storage:

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Is anyone having the same problem than me? I do not konw why this is happening.

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13), 13", 1TB SSD, 16GB RAM, 3,3 GHz

Posted on Sep 25, 2017 3:36 PM

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Question marked as Top-ranking reply

Posted on Feb 27, 2018 3:37 AM

Solved!


Been on the phone today for 1.5 h with a brilliant 😊 Apple Support Consultant who solved the case. Turns out the main problem was a log file in com.apple.mail which continuously kept adding on massive amounts of data


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(Note that these are .txt files. We had fun calculating that a 560 GB file would equal about 560 trillion characters...)


So, deleted the log files and turned off log connection activity


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...et voilá!

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What a relief!

83 replies

Sep 10, 2018 11:16 AM in response to JamBeats

This looks like a very promising solution, but it's not working for me. When I try listlocalsnapshots, there are no results. I've tried numerous times, going back and enabling root user, etc. But no change.


I used to run Time Machine, but stopped a while back. So it's not currently configured on this machine. Yet all the symptoms of the issue match perfectly, and the problem didn't appear until the High Sierra upgrade.


Any other suggestions?

Sep 25, 2018 4:41 PM in response to isabellaatti

I was having the same problem and just found a solution.


In my case, I had a 250gb hidden folder used by the Mail app filled with what was likely just runaway draft messages. If you use IMAP for a Google or Gmail account, this could be your issue as well.


First, in Mail, delete all the Drafts for that email account. Then, to prevent this in the future, go to the preferences for that account in Mail and change the Mailbox Behavior for Drafts to "On My Mac".


Quit Mail.


Then, use OmniDiskSweeper, free download from the highly reputable OmniGroup, https://www.omnigroup.com/more


After you open from the Finder though. Quit and open it again using Terminal so that it will have permission to look inside hidden folders. In Terminal and type:

sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper


Then in OmniDiskSweeper, select the drive and click "Sweep"


After the sweep, I was able to drill down through the biggest folders along this path:

[user]/Library/Mail/V5/B83...(long code)/[Gmail].mbox/Drafts.mbox/4D3......(long code)/Data/


Inside that "Data" folder is a set of folders named with a single numeral (e.g., "0"). I think there were nine or ten. And within them, there was 250gb worth of coded files ending in ".emlx" scattered deeply through uncountable more single numeral folders.


To be safe, what I did was open that Data folder in the finder (there's a button in OmniDiskSweeper. Then in the Finder, open each one of the numeral folders which it contained. So I had nine or ten open single numeral folder windows (actually I did it in Finder tabs).


I then selected and trashed the contents of each one of those single numeral folders under Data. Literally millions of .emlx files and their folders.


Once I was done. I re-indexed spotlight via terminal: "sudo mdutil -i on /" waited an hour then restarted. After another hour or two, the Storage graph under About this Mac confirmed it. I had cleared 250gb of space with nothing lost (except maybe some old email drafts).


Hope this helps.




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Dec 5, 2018 5:41 AM in response to ashzerodg

I had the exactly same problems and deleted the Antivirus folder completely. Now the system storage has reduced from 239GB to 22.74GB!! Just hope this action will not invite virus to the computer or affect the use of the computer in anyway. I am wondering whether the entire symantec should be removed or not. What have you found out with your IT department?


Thanks!

Jan 27, 2019 5:16 AM in response to rafaelalvesgb

I had the same problem. googled about it tried different things, nothing work.

eventually, I decided to reset my MacBook Pro, reinstall the OS, and restore it from Time Machine.


in the restore option, you will see the file and document restore option the did categorized the those miscellaneous files into one check box item, and make sure you don't check that one.


happily using my MacBook Pro now with the received ~100GB


macOS High Sierra – Huge System Storage

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